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INFINITI of Norwood - Service Center

Norwood, MA

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433 Reviews

433 Reviews of INFINITI of Norwood - Service Center

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June 12, 2018

Service The staff is always helpful and friendly. Service done quickly and in a timely manner. Pricing was fair from the start. No need to negotiate More

by SHELZD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nigel Desilva
June 11, 2018

Great customer service is lacking at many places but Brandon made me feel as if I was at home. He answered all my questions thoroughly and help me to better understand my o More

by HFIDALGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dailey
June 11, 2018

The best place The service was great and I was so happy. This place treat I right and the technicians are very nice. I never had any issues. More

by ricatelem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Dailey
June 11, 2018

Service for my Q50 red sport Hands down best service department I have ever dealt with. Super friendly, courteous and well managed. I would recommend them to my friends and family More

by Andrea234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Amoah, Nigel Desilva
June 05, 2018

Poor service Came in for oil and filter change with car wash. Was told I needed new brakes. Asked if they would be done by 5 if I did the brakes answer was yes at More

by mmschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Dailey
Jun 12, 2018 -

INFINITI of Norwood responded

Thank you for your feedback. I apologize that your service was anything but satisfactory. After reviewing your situation, we want to make things right with a free oil change. In time I hope that we can make you a satisfied customer. If there is anything I can do for you, please reach out to me Nigel Desilva ndesilva@albrechtauto.com. Nigel Desilva Service Director

June 05, 2018

Oil Change Service was excellent!!! Very professional, prompt and was ready to go in no time. There were concerns I had in regards to my car, and not like most More

by BABYJAMES404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Recent Service I always enjoy the people I work with at Infiniti of Norwood. Their service department is outstanding!! If anyone is looking for a high quality, rel More

by CWH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nigel Desilva
June 04, 2018

Great service experience! As always, Anthony Chirico was very detailed and professional with my service request! Anthony is the main reason why I choose Infinity of Norwood for More

by WMADDEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

Best Infiniti dealership in New England Excellent service my service advisor was nice and polite Replaced my passenger side weather stripping was seen less than and hour ! Also had my center More

by mikevandrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Amoah, Aaron Huntington
May 31, 2018

Great service Brandon went above and beyond to ensure I was in and out quickly and efficiently. He could not have been more accommodating, yet he was never annoying More

by PAULWIRTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dailey
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