INFINITI of Orange Park
Jacksonville, FL
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The oil change was excellent as always, however my Wife had to add air to her tires only a couple of days after her service. We were given a dealership discount for our oil change and perhaps checking pre had to add air to her tires only a couple of days after her service. We were given a dealership discount for our oil change and perhaps checking pressures was not a part of the service. Other than that, all was good. More
The service department was very unprofessional. I don’t know who the young lady was that I spoke with , but if she was my employee she would be fired. I don’t know who the young lady was that I spoke with , but if she was my employee she would be fired. More
Infiniti still has the classic American approach to customer satisfaction by making customers feel valued and taking the time to ensure they’re happy. The excellent customer service and genuine commitm customer satisfaction by making customers feel valued and taking the time to ensure they’re happy. The excellent customer service and genuine commitment to helping made the entire experience enjoyable and stress-free. Thanks you to the entire team, our family is very happy either way our new QX80 😊 More
Kelly and Alec were super knowledgeable about the Infiniti brand. Shout out to Scott without Scott this deal would’ve never happened. 💚💚💚 Infiniti brand. Shout out to Scott without Scott this deal would’ve never happened. 💚💚💚 More
My service was for warranty work. My rating for how it was diagnosed, and tested is appreciated. They provided me with a clean loaner. I must say that their pricing, like other dealer My rating for how it was diagnosed, and tested is appreciated. They provided me with a clean loaner. I must say that their pricing, like other dealers are way too high. This is my 2nd QX60 with this dealer. We have had our ups and downs. Sales promises were not kept. I would like to add that Nathan is a great add to their team. More

