INFINITI of Orange Park

Service Excellent attention and assistance from Ms. Kassilynn Sermons in the service department on my '17 Q70S which I had recently taken delivery of from a Excellent attention and assistance from Ms. Kassilynn Sermons in the service department on my '17 Q70S which I had recently taken delivery of from a Infiniti dealer in Calif. More

excellent salesman Polite non pushy salesman yet professional. Told him what I wanted and got it! They had the vehicle I wanted in the color I wanted Polite non pushy salesman yet professional. Told him what I wanted and got it! They had the vehicle I wanted in the color I wanted More

Typical Dealer Games!!! So I receive an email from Scott Branson (internet sales manager) with a lease offer on a Q50 zero down with a $299 payment. I respond to his ema So I receive an email from Scott Branson (internet sales manager) with a lease offer on a Q50 zero down with a $299 payment. I respond to his email letting him know that I have 10k in negative equity and ask if we could work something out and still stay under 450 payments which he responds “ It’s close” and asks when I can come in. I email back and tell him that I don’t want to waste his time or mine and ask for reassurance that it’s close and of course he responds yes. So today I go into the dealer and do the whole dog and pony show only to be told that the payment would be $660 with $2000 down...how is that close??? When will dealers learn that the days of playing games with customers are over? With all the info out there we know what we will pay before walking into the dealer. If you like getting jerked around and played with visit Infiniti of Orange Park but if you are like me and just want and honest and simple shopping experience I recommend you save the time and go elsewhere. More

Excellent Steve was very friendly, helpful, suggestive, patient, professional and knowledgeable. He understood that I love Infiniti, but I did not feel they're Steve was very friendly, helpful, suggestive, patient, professional and knowledgeable. He understood that I love Infiniti, but I did not feel they're affordable to purchase, so he found me a perfect car to lease. More

I bought me a new used car We had a great experience!!!! Found what we wanted and left with it!! Steve was awesome!!!! Thank you all for making our experience as painless as We had a great experience!!!! Found what we wanted and left with it!! Steve was awesome!!!! Thank you all for making our experience as painless as possible!!! More

Respectful and supportive Norman made it easy to buy a car. He really listened to me and my situation and gave me time to make the best decision possible for me and my family. Norman made it easy to buy a car. He really listened to me and my situation and gave me time to make the best decision possible for me and my family. I highly recommend him. More

Great car buying experience! Everyone we worked with to buy my new Infiniti was professional and friendly. If you are interested in buying an Infiniti I would recommend shopping a Everyone we worked with to buy my new Infiniti was professional and friendly. If you are interested in buying an Infiniti I would recommend shopping at Orange Park Infiniti! More

Best salesperson and support team My Sales person was Norman Rousell. And the ending of his last name sell is exactly what he did he and his team didnt stop working to find me the best My Sales person was Norman Rousell. And the ending of his last name sell is exactly what he did he and his team didnt stop working to find me the best deal to fit my budget on a new 2018 vehicle. They worked diligently to work for me and not themselves. And I definitely would tell anyone I know looking for a great deal on a new vehicle to go to infinity of Orange Park and ask for Norman Rousell. More

Made is easy Was treated with respect from first encounter. Very courteous and made sure that I was getting the exact car and features I was wanting.Did everything Was treated with respect from first encounter. Very courteous and made sure that I was getting the exact car and features I was wanting.Did everything in a timely matter so that I didn't have to spend hours at a dealership. More

Great Experience They were a great company to buy from. Everyone was friendly. Not pushy. Accommodating. Honest. It was a fantastic car buying experience. I would reco They were a great company to buy from. Everyone was friendly. Not pushy. Accommodating. Honest. It was a fantastic car buying experience. I would recommend this dealership for anyone looking to buy a car. Such an easy transaction. Excellent follow up as well. More