INFINITI of San Antonio

Very professional group. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. All of my concerns were addressed. Shawnee is very knowledgeable and a great asset to your dealership. More

Very professional and attentive service. Made the purchase very straightforward and convenient. Actually found me the car. I was looking for a contacted me about it availability. Would highl Made the purchase very straightforward and convenient. Actually found me the car. I was looking for a contacted me about it availability. Would highly recommend Very professional and attentive service. Made the purchase very straightforward and convenient. Actually found me the car. I was looking for and contacted me about it to availability. Would highly recommend this dealership and my sales person Heather .. More

Good service and understanding and thanks for the oil change and car wash thank you change and car wash thank you More

Great service. Options to drop off or wait for vehicle. Nice waiting area. The staff is very informative and helpful. Options to drop off or wait for vehicle. Nice waiting area. The staff is very informative and helpful. More

Overall, Grubbs was very considerate and quite easy to work with for my first car-buying experience! Heather in sales was fantastic and worked to ensure that all of my needs were met, but I did have to ma work with for my first car-buying experience! Heather in sales was fantastic and worked to ensure that all of my needs were met, but I did have to make two appointments to the dealership which may not have had to happen if the status of the truck was communicated a little more clearly. That did cause a bit of an issue for me since I live about an hour away and had to find a ride to the dealership twice. There was also a slight issue with getting the financing details figured out, but I understood as I'm a college student and it would be an abnormal case. Being my first car-buying experience, I was already feeling a little bit of stress, but the finance employee didn't really help as he (perhaps through no fault of his own) was making me feel as I were responsible for the issues and was a little short with me on occasion. Overall, that whole process felt quite rushed, as if they just wanted to get me out of the door. I understand that I wasn't buying the most expensive car, but I still feel like I should have had a little bit more care in that area. For the most part, the truck has been working wonderfully. About three days into my ownership of it, however, the truck wouldn't start. The battery terminals were corroded beyond use and needed to be replaced. It was an easy enough job for me to do myself and only cost about $35 and 30 minutes of work, but it still should have been caught well before they considered selling it. More

Great job on the services provided and I really appreciate the service representative Brandon did his job! appreciate the service representative Brandon did his job! More

From the moment we walked in, the customer service was amazing. They do a really great job at making you feel comfortable and well attended. amazing. They do a really great job at making you feel comfortable and well attended. More

Always treated wonder like I am the only client. Pleasant nice comfortable easy and alway happy people. Pleasant nice comfortable easy and alway happy people. More

After waiting for several months, they were able to get the vehicle we wanted, thank you the vehicle we wanted, thank you More

Very pleased with the staff that has assisted me and how accommodating they are with loaners. accommodating they are with loaners. More