INFINITI of San Antonio

Made us feel special. Really listened to what was important to my wife. Great warranty Really listened to what was important to my wife. Great warranty More

Excellent customer service! Sales professional Philip Henry provided outstanding follow-up. Would recommend dealership to friends and family! Sales professional Philip Henry provided outstanding follow-up. Would recommend dealership to friends and family! More

I purchased a vehicle from Infiniti of San Antonio (Grubbs). I would HIGHLY recommend Mr. Joseph Hernandez as the sales associate. He was professional, knowledgeable, and NOT pushy. He answered all (Grubbs). I would HIGHLY recommend Mr. Joseph Hernandez as the sales associate. He was professional, knowledgeable, and NOT pushy. He answered all my questions and if he didn’t know, he would research to get the answer. He’s also a military veteran- like me - that made the interaction much more pleasant. Thank you again to Joseph Hernandez and (Manager) Jamal Porter for the ease of purchasing a vehicle from your showroom!! More

Be wary of posted used car prices. They tack on $2495 dealer prep fee and add some GPS tracking chip to every used car which tacks on another $899. Total scam. However, I will say that They tack on $2495 dealer prep fee and add some GPS tracking chip to every used car which tacks on another $899. Total scam. However, I will say that the staff is great and the availability and quality of used cars offered is AMAZING. Negotiate on the items I’ve mentioned and a good deal is possible. More

Worst service department I have ever dealt with. I had an appointment scheduled for this Morning I waited 20 minutes for service advisor. Was then told I need to speak with Martin, a manager of some I had an appointment scheduled for this Morning I waited 20 minutes for service advisor. Was then told I need to speak with Martin, a manager of some sort. He told me that my vehicle and I were not welcome there. I asked why and was told that my prior visit was the reason. I told him I had no issue nor did they, the last time I was there. He simply looked at me and said I was not welcome, walked to the fire opened it and stood waiting for me to leave. I was humiliated and in disbelief. There was No reason to treat me like they did . My Fiancé has had several issues with this service department, but I was and have Not been part of those interactions. The times I have taken in the vehicle for service, I have always been polite and respectful. I believe I was treated inappropriately and very disrespectfully. I left this place with my head held high, did not cause a fuss even though I was so very disrespected and disregarded More

Great customer service and professionalism! Joseph went above and beyond helping us close on the perfect car for our daughter! Smoothest car purchase I’ve ever experienced! Joseph went above and beyond helping us close on the perfect car for our daughter! Smoothest car purchase I’ve ever experienced! More

I took my car in for an oil change. The service is always professional and the price was right. I even had my car washed. Compared other places & the service doesn't compare. The service is always professional and the price was right. I even had my car washed. Compared other places & the service doesn't compare. More

Very good customer service, and Isaac and Ashley both were pleasant to work with Both very knowledgeable were pleasant to work with Both very knowledgeable More

I had a wonderful experience at Grubbs Infinity. We travelled from out of town to view a vehicle I saw online. I had narrowed it down to 3 different vehicles to view and this was the first one. I di We travelled from out of town to view a vehicle I saw online. I had narrowed it down to 3 different vehicles to view and this was the first one. I didn’t have to look any further. The Mazda I purchased from them was immaculate and the customer service was great. Everything went quickly and smooth which was appreciated as we had the long drive back home. Their staff and the quality of available used cars is outstanding and I would highly recommend. Kudos to Chris for a great experience. More

The people who helped me courteously moved mountains and I adore them for it because I've had the toughest time and they didn't make me feel inferior because of it! Keep them all they definitely benefit you I adore them for it because I've had the toughest time and they didn't make me feel inferior because of it! Keep them all they definitely benefit your company!!! More