Infiniti of Sarasota - Service Center

QX 50 first service visit Friendly, professional and fast service. The staff preformed efficiently and covered all areas for a very enjoyable service visit. Even expedited ou Friendly, professional and fast service. The staff preformed efficiently and covered all areas for a very enjoyable service visit. Even expedited our service since we were in a hurry. More

Nightmare The guy who sets up the service is nice and friendly, the gentlemen who greet you and direct you to the right place are nice and friendly, but the act The guy who sets up the service is nice and friendly, the gentlemen who greet you and direct you to the right place are nice and friendly, but the actual service technicians suck. Every time I have been here it gets worse. Now this time THOUSANDS of dollars down the drain. After THEIR MULTIPLE mess ups this time I was told someone will get back to me to get this resolved and no one has. The nightmare continues. More

First visit First time visit to this dealership. I was very pleased and impressed with service. In and out quickly and efficiently. Brandon, my service rep was te First time visit to this dealership. I was very pleased and impressed with service. In and out quickly and efficiently. Brandon, my service rep was terrific. More

Always say yes to the customer Pulled in with a TPMS light on and afee small concerns that i had noticed but disnt take time to address right away. I figured letvthem know and go fr Pulled in with a TPMS light on and afee small concerns that i had noticed but disnt take time to address right away. I figured letvthem know and go from there. Brandon and his team fixed it all without hesitation. Put me in a loaner when itvwas evident a part was required and finished the work the following day ahead of schedule. Contacted me, responded to my text messages and made life easy. they are a pleasure along with the sales department and the product we couldnt be more satisfied with oir decision in this Infiniti store. More

A+ Service I can’t say enough about the service I receive when I take my vehicle in to INFINITI of Sarasota. I love dealing with the same service representativ I can’t say enough about the service I receive when I take my vehicle in to INFINITI of Sarasota. I love dealing with the same service representative each time I come in. Brandon hits it out of the park every time I deal with him. The kind staff makes you feel like family and they are happy to help. Infiniti of Sarasota is a classy operation that gives excellent service every visit consistently.. More

Very professional yet friendly service. Quick reliable service. Friendly clean waiting environment. Great service explanation. Keep appointment time accurate. No extra waiting. Good snacks a Quick reliable service. Friendly clean waiting environment. Great service explanation. Keep appointment time accurate. No extra waiting. Good snacks and beverages. Free wi fi. Perfect. More

Great Setvice Infiniti of Sarasota is always efficient, always has time for me in an emergency. Thanks to Brandon, I know my car is well taken care of Infiniti of Sarasota is always efficient, always has time for me in an emergency. Thanks to Brandon, I know my car is well taken care of More

Service stuck retractable roof no appointment Awesome service great staff. All dealerships could learn what great customer service is from this dealership. Showed up with stuck retractable roof no Awesome service great staff. All dealerships could learn what great customer service is from this dealership. Showed up with stuck retractable roof no appointment we got right in were treated excellent repair finished promptly and reasonable service charge. More

Excellent Service I've been an IoS Service new car and service Customer for 12 years. David Gordiychuck is the best Service Rep I've dealt with in over 50 years of car I've been an IoS Service new car and service Customer for 12 years. David Gordiychuck is the best Service Rep I've dealt with in over 50 years of car ownership. I have a 2007 M35 and a 2019 QX60 serviced at IofS More

great service as always It is never a problem to schedule an appointment and always get the date and time I need, The waiting room is clean and well stocked with coffee and It is never a problem to schedule an appointment and always get the date and time I need, The waiting room is clean and well stocked with coffee and goodies. Also comfortable seating and great wi-fi so I can stay busy while I wait. The work is usually completed in a shorter time than suggested and I am always alerted about the progress by my service adviser, Dave. More