Infiniti of Sarasota - Service Center

Service Brandon was great!!! Took care of our iussue immediately!!! He assess your situation and gives you the facts so that you can decide what you want to Brandon was great!!! Took care of our iussue immediately!!! He assess your situation and gives you the facts so that you can decide what you want to do moving forward. Very engaging. More

Professional The service was performed as promised and delivered on time. The waiting area is comfortable and well appointed with convenient amenities, internet ac The service was performed as promised and delivered on time. The waiting area is comfortable and well appointed with convenient amenities, internet access, and comfortable work areas. More

Always perfection Friendly staff, always on time. I was with Lexus for years and Infiniti Sarasota surpassed them. Wes is my service advisor and has been excellent. Friendly staff, always on time. I was with Lexus for years and Infiniti Sarasota surpassed them. Wes is my service advisor and has been excellent. More

Very efficient and friendly team Service department is very accommodating that helps one relax while car is being taken cared The team that handle the entire process was friendly an Service department is very accommodating that helps one relax while car is being taken cared The team that handle the entire process was friendly and very efficient Great client experience More

Perfect Overall, every departments are excellent Customer Service! I feel home when I’m there. They are helpful and patience. I’ve been with them sinced 2009! Overall, every departments are excellent Customer Service! I feel home when I’m there. They are helpful and patience. I’ve been with them sinced 2009! More

Outstanding service! The service professionals at Infiniti of Sarasota have no equal in the Sarasota area. From the moment you drive into the impeccably clean service are The service professionals at Infiniti of Sarasota have no equal in the Sarasota area. From the moment you drive into the impeccably clean service area, and are warmly greeted by Bill and Service Consultant David Gordiychuk, to when you receive a text message that your vehicle is ready you are treated with respect and professionalism. Service Manager Mike Pietrantone and General Manager Dan Bonora are to be commended for assembling a true team of professionals that make your service experience outstanding. More

60k service Service was excellent and on time. Loaner was ready. Great experience. People very friendly and professional. I just wish you had different food in th Service was excellent and on time. Loaner was ready. Great experience. People very friendly and professional. I just wish you had different food in the lounge. How about bagels in the morning? More

Outstanding Brandon takes excellent care of me every time I need service. He explains what my car needs in an understandable way. When the car needs more serv Brandon takes excellent care of me every time I need service. He explains what my car needs in an understandable way. When the car needs more service than I anticipated, he is quick to lend me a loaner car. He has a warm and friendly personality and way of speaking. I highly recommend him as a person anyone would be glad and satisfied to work with. More

Exceptional customer care I’ve been with this dealership now for six years. Their service and professionalism continues exceed expectations And our recommend this dealership to I’ve been with this dealership now for six years. Their service and professionalism continues exceed expectations And our recommend this dealership to all my friends and associates More

Annual Service Infinity Sarasota is a great facility. Arranging the service was easy. We were dealt with promptly and courteously by Guy. The loan car was new and si Infinity Sarasota is a great facility. Arranging the service was easy. We were dealt with promptly and courteously by Guy. The loan car was new and similar to our own. Guy called us when our car was ready for collection and it had been cleaned to perfection. There is one BUT!!! As with my other car....Porsche.....when a software upgrade is carried our all of the vehicle settings go back to the factory settings. It would be nice if Infinity realised that and spent a few minutes going through everything before I left the facility. Small but important point but overall a great facility. More