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Infiniti of Sarasota - Service Center

Sarasota, FL

4.8
1,160 Reviews

1,160 Reviews of Infiniti of Sarasota - Service Center

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June 16, 2022

Great service and great staff Help with the problems and also explained other issues give recommend for next services More

by JACOBKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
Jun 21, 2022 -

INFINITI of Sarasota responded

Thank you for your 5 star review, we are happy to pass along your comments to the team here at Infiniti of Sarasota!

June 15, 2022

The shop FAILED to clear the message about tire rotation due ...now I have to cancel that message each time I start the car...incompetance.... to drive back to the dealership to have them correct their shar More

by BKNISELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
Jun 16, 2022 -

INFINITI of Sarasota responded

Hello, we do apologize that your experience with us was not five-stars. We are happy to send someone out to you to clear this light for you. Please give our Service Manager, Ron Belser, a call at your convenience so we can schedule a time that works best for you. He can be reached at (941) 924-1211. Again, we do apologize,

June 10, 2022

I was disappointed that the follow ups from my last appointment were not brought up until I was checking out. I would have appreciated that recap and opportunity to review when I checked in? There are More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy Worcester
Jun 16, 2022 -

INFINITI of Sarasota responded

Hello, thanks for taking the time to leave us a review as we value customer feedback. We do apologize that we did not follow up with you on previous service visits and we will use this situation to better train our staff. If you would like to discuss this visit with our Service Manager, Ron Belser, please feel free to give him a call at your convenience. He can be reached at (941) 924-1211. Again, we do apologize.

June 09, 2022

Jeremy, my service writer is great along with everyone else I came in contact with. Great communication-thank you. More

by lhunter1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Scheetz
Jun 16, 2022 -

INFINITI of Sarasota responded

Thank you for your kind review; we are happy to pass along your comments to Jeremy and the team here at Infiniti of Sarasota!

June 07, 2022

Best service I’ve ever experienced. Thank you David and everyone there! That’s why I am now on my second infinity and probably looking for the 30 More

by DENJOANBYRNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Kubala, David Gordiychuk
Jun 09, 2022 -

INFINITI of Sarasota responded

Thank you for your amazing review; we are happy to pass along your comments to the team here at Infiniti of Sarasota!

June 07, 2022

I have been so impressed over the years and particularly with my Service Manager David Gordichuk.Fabulous job More

by BURDICD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
Jun 09, 2022 -

INFINITI of Sarasota responded

Thank you so much for your positive comments about David and Infiniti of Sarasota!

June 06, 2022

Jason Mitchell was very polite and professional. He exibits a solid knowledge of the nechanical workings of a car and explains things well. More

by GM.360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk, Jason Mitchell
Jun 08, 2022 -

INFINITI of Sarasota responded

Thank you for your kind review, we are happy to pass along your comments to Jason and the team here at Infiniti of Sarasota!

June 06, 2022

Great customer service from Michael on the purchase of our vehicle. Everything went very smooth and vehicle has been GREAT! It had a minor scratch when we purchased, and Michael and Jason made sure every More

by KERI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bonora, Michael Capito, Jason Mitchell
Jun 09, 2022 -

INFINITI of Sarasota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 04, 2022

Always good at finding or creating a service time that works with my extremely hectic schedule. Efficient, polite and professional More

by TEEKAYFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk
Jun 09, 2022 -

INFINITI of Sarasota responded

We appreciate your positive review about your recent experience with us!

June 03, 2022

As usual I received professional and prompt service and they did a good job on my car More

by MICHAGARDIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mitchell
Jun 09, 2022 -

INFINITI of Sarasota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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