1,160 Reviews of Infiniti of Sarasota - Service Center
Generally very good service but sometimes there is a delay getting parts ordered and following through with the recommendations they make for further work. delay getting parts ordered and following through with the recommendations they make for further work. More
I’ve been several times to this dealership and most have been very acceptable. However, this last trip there were several issues after the work was performed. Missing clips, bolts, a leak and some minor dam been very acceptable. However, this last trip there were several issues after the work was performed. Missing clips, bolts, a leak and some minor damage to existing part (bumper plugs). All these were related to attention to detail, thoroughness and rushing to get the job done by the Tech. However, my Service Advisor (Guy) and the Service Mgr. (Mike) went to great lengths to make things right, which they did. They even offered to drop off a loaner at my house and drive my car to the shop, I declined as I really didn’t want someone driving my car that distance. More
I loved the service I received at Infinity. David brought me into his office and together we discussed the concerns I had.wirh my vehicle. He showed me the waiting area where I was offered coffee an brought me into his office and together we discussed the concerns I had.wirh my vehicle. He showed me the waiting area where I was offered coffee and snacks. Once my service was completed, David walked me through the service my car received. My car was washed inside and out when I picked it up. I felt pampered and because of such wonderful service, all of my future cars will be purchased at Infinity of Sarasota. Roman was also a first rate salesperson! More
Service department has constantly been top notch. Service advisory David has attended carefully to m needs each time visited. I’m continually appreciative of the care and attention. (This is now Service advisory David has attended carefully to m needs each time visited. I’m continually appreciative of the care and attention. (This is now my third infinity vehicle). John Overton. More
Infiniti of Sarasota has always had a very professional service under the leadership of General Manager, Dan Bonora . I am currently driving my 13th Infiniti since my first "J30t" in 1993. service under the leadership of General Manager, Dan Bonora . I am currently driving my 13th Infiniti since my first "J30t" in 1993. More