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Infiniti of Sarasota - Service Center

Sarasota, FL

4.8
1,160 Reviews

1,160 Reviews of Infiniti of Sarasota - Service Center

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October 28, 2021

Great customer service and quality people in maintaining my vehicle keeping it in excellent condition. More

by dhill4710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
October 26, 2021

This dealership always meets my car needs, and my salesman Guy is Absolutely Phenomenal. Thanks so much for everything Infiniti More

by Ruth Mobley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
October 26, 2021

I am thankful for the service I have received at the infinity service center. Can you please change my last name to NOLAN. You have my name as Noland. I grew up on an apple orchard and we had 600 trees. More

by JONNOLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk, Guy Worcester
October 26, 2021

I recieved excellent service along with friendly staff information regarding the status of my vehicle. More

by Rick121a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Worcester
October 24, 2021

I live up north and so impressed with Infiniti of Sarasota service department, I coordinate my service needs with my trips to Florida. More

by YORKIEREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Amoratis, Dan Bonora
Oct 25, 2021 -

INFINITI of Sarasota responded

Hello, thanks for the five-star review!

October 22, 2021

Renee was excellentShe acted as intermediary with tire Renee was excellent She acted as intermediary with tire insurance company with patience and success More

by MARK19SPIEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
Oct 25, 2021 -

INFINITI of Sarasota responded

Mark, we're thrilled to hear about your five-star experience and we truly appreciate the feedback. We will be sure to share the kind review with Renee!

October 20, 2021

Excellent and efficient customer service. Friendly individuals. vehicle service performed well. Car was cleaned before returning to. More

by JANETKAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The individuals who greet you so pleasantly are great too., David Gordiychuk
Oct 25, 2021 -

INFINITI of Sarasota responded

Hello, we truly appreciate the five-star review. We will be sure to share the kind words with the team, and we look forward to helping you with your automotive needs when the time is right!

October 20, 2021

Excellent service from both sales staff and service department. This is the 3rd vehicle purchased from Infiniti of Sarasota. I am sold on the style and quality of the vehicles and the dealership! More

by u2girl731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark miller, Dan Bonora, David Gordiychuk, Guy Worcester
October 20, 2021

It’s always a pleasure to visit Infiniti , the people are friendly and it’s clean and I love looking at all the new cars More

by DANCEHARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gordiychuk, Guy Worcester
October 18, 2021

1100$ for a starter seems extremely excessive! I am still dumbfounded as to how you could justify charging so much. More

by NICHOLASNAYDIHOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gordiychuk, Guy Worcester
Oct 19, 2021 -

INFINITI of Sarasota responded

Thank you for sharing your concern will us about the pricing of your starter, unlike old vehicles the starter is located under the intake manifold requiring more time to replace. We feel our pricing is in line with other dealers of similar quality makes.

Oct 19, 2021 -

INFINITI of Sarasota responded

Hello, we're sorry that you feel the costs involved in your repair were excessive.....we are competitive in our repair work and sent you the estimate for approval before beginning the repair.

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