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Infiniti of Sarasota - Service Center

Sarasota, FL

4.8
1,160 Reviews

1,160 Reviews of Infiniti of Sarasota - Service Center

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June 13, 2019

Very Professional I went in for a oil change and come to find out I had another 6500 miles to go So to my surprise they checked out the car and then washed it and brou More

by PCUVIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just the service rep David Gordiychuk
June 09, 2019

Great Service I went in for an oil change and tire rotation. I didn't have an appointment but everything was done in a very reasonable amount of time. The employees More

by JOHNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley
June 08, 2019

Standard oil change Had planned a visit for a standard oil change on my 2010 and the diagnosis was I needed four tires, hoses, alignment and a power steering fluid change More

by CHRISTINEHARMAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Guy
June 08, 2019

By Far, the best dealer in Sarasota/Manatee Area As usual, from the time you arrive to the dealer to the time you pick up your vehicle; the service greeters Ed & Bill, the service consultants, Guy & More

by JAVIERAVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Bill, Guy & Brandon, Dan Bonora, Roman Kubala
June 06, 2019

Brandon is an extremely knowledgeable service representative My service was completely done and all my problems were solved. The dealership was clean.and comfortable. Loaner car I used was clean and in good shap More

by LJH121811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
June 06, 2019

Excellent: vehicle service as well as customer service Consistent excellent service over many years....from arriving through leaving. Vehicle service costs are reasonable and only necessary repairs are rec More

by IslandHockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
June 01, 2019

Service Rep Performance My service representative was not courteous. I scheduled regular maintenance but mentioned that my QX50 seemed to be leaking significant water whenev More

by DGILLHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep assigned.
Jun 04, 2019 -

INFINITI of Sarasota responded

Thank you for taking the time to share your experience with us. We are always striving towards excellence in every interaction. This is great training with the staff on delivering information in a more positive/informative way. I apologize you didn't have a 5 star experience and we hope to make this up to you on you're next visit.

June 01, 2019

Excellent Service Brandon Nally, my service technician, prior to service, reviews what is required for this visit. While waiting for vehicle, he keeps me updated on st More

by APNANOOK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nally, John Reimer
June 01, 2019

Efficient and Professional My service experience was exceptional! Brandon Nally greeted me immediately and I was done within one hour. Thank you for making your waiting room so More

by jamie_granillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Nally
June 01, 2019

Brandon(Michael) is the best to work with! Infiniti of Sarasota is always a pleasure to work with and continuously earns my business. Brandon on the service team goes above and beyond to delive More

by LOGANCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reimer
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