Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

INFINITI of Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.6
673 Reviews
Call Dealership (480) 448-2423
View Awards

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 673 reviews

June 28, 2025

Selected a used car online. Setup a test drive and explained we needed to be out fairly quick due to a medical issue that prevented my wife from sitting too long. They were gr More

by msg1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GM greeted us upon arrival notice and then salesman took over for test drive. We decided to purchase so paperwork was done quickly and checkout went quick. No hi pressure add on sales pitches and quick completion of purchase. Played cash so quick
Report | Print
June 21, 2025

We have bought many cars from this dealership, the sales process is always seamless and quick. Shoutout to the service department as well, any concerns we have ever had with the many vehicles we have purcha More

by rbgolfer59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Munds
Report | Print
Jun 23, 2025 -

INFINITI of Scottsdale responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our sales and service teams. Your continued trust means the world to us. We look forward to serving you again in the future!

May 09, 2025

Excellent experience Did not have needed part 4 day wait but otherwise great experience Thanks More

by Ohms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Report | Print
May 12, 2025 -

INFINITI of Scottsdale responded

Thank you for your fantastic review! We're delighted to hear you had a great experience, despite the wait for the part. We appreciate your understanding and look forward to serving you again soon!

April 16, 2025

I continually purchase infinity because of service reps like Isaac. Professional, friendly, hospitable, knowledgeable. He’s a gem for sure!!! I’d hire him in my business which has nothing to do with cars. More

by dcj1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Apr 17, 2025 -

INFINITI of Scottsdale responded

Thanks for the fantastic feedback! We're thrilled to hear that Isaac made such a positive impression. Our team strives to provide top-notch service, and it's great to know that we're hitting the mark. We appreciate your continued support and look forward to serving you again!

March 20, 2025

Serviced car with Juan, work done as promised and ready the same day and even washed the car! More

by Skfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 21, 2025 -

INFINITI of Scottsdale responded

Thank you for the wonderful feedback! We're so glad to hear that Juan took great care of your car and got everything done as promised. It’s great that your car was ready the same day and even washed! We appreciate your trust in us and look forward to serving you again!

March 18, 2025

Issac is a great customer service rep. He always answers my questions and keeps me updated on the status of my vehicle. More

by denihurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Report | Print
Mar 19, 2025 -

INFINITI of Scottsdale responded

Thanks! We're thrilled to hear that Issac has provided you with excellent service. Keeping our customers informed is a top priority, and we appreciate your kind words!

March 07, 2025

The service staff is always friendly and attentive there. They make sure you stay informed each time. More

by laSabatini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Mar 10, 2025 -

INFINITI of Scottsdale responded

Thank you for your fantastic review! We're thrilled to hear that our service staff made such a positive impression. Keeping our guests informed and happy is our top priority, and your feedback truly motivates us. We look forward to welcoming you back soon!

March 06, 2025

Taking my car in for service is so easy and convenient. I was extremely happy with the service I received. Juan was very attentive and took care of all of my issues Quickly. Thank you! More

by Denise P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 07, 2025 -

INFINITI of Scottsdale responded

Denise, we’re thrilled to hear about your positive experience! It’s great to know that Juan provided attentive service and made the process easy for you. We appreciate your feedback and look forward to serving you again in the future!

March 04, 2025

Juan is the best I trust and respect him. Th at is the reason. I go to this dealership More

by julescain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 06, 2025 -

INFINITI of Scottsdale responded

Thanks for the fantastic feedback, Jules! We're thrilled to hear that Juan has earned your trust and respect. Our team is dedicated to providing excellent service, and it’s great to know we’re hitting the mark. Looking forward to seeing you again!

March 01, 2025

Matt, the service advisor, greeted me this morning and told me it would take one and a half hours to complete the oil change, tire rotation, and wax coating. He was knowledgeable and provided excellent se More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 03, 2025 -

INFINITI of Scottsdale responded

Thanks for the fantastic review, JV! We're thrilled to hear about your positive experience with Matt and our team. It's great to know you and your son are enjoying your INFINITIs. We appreciate your support and look forward to seeing you again!

1
2
...
68