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INFINITI of Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.6
673 Reviews
Call Dealership (480) 448-2423
View Awards

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 673 reviews

October 11, 2024

Matthew was very helpful as well as communicative; he ensured my vehicle was properly diagnosed. More

by G37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 14, 2024 -

INFINITI of Scottsdale responded

Thank you! We're thrilled to hear about your positive experience with Matthew. Our team is dedicated to providing clear communication and thorough service. Your feedback inspires us to keep up the great work!

October 01, 2024

Chelsea was very helpful and friendly! And was able to help me with a windshield guy for a replacement part. :) More

by laSabatini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Lanaux
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Oct 01, 2024 -

INFINITI of Scottsdale responded

We're thrilled to hear Chelsea provided you with such great assistance. Your satisfaction means a lot to us, and we're here to help whenever you need. Enjoy your day!

September 26, 2024

Infiniti of Scottsdale is my favorite dealership! Juan provides greatest service for our vehicles! Infinitis team of service personnel are always honest respectful and great work with! More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Sep 27, 2024 -

INFINITI of Scottsdale responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with Juan and our service team. We aim to provide honest and respectful service, and it’s rewarding to know we hit the mark. We appreciate your support!

September 13, 2024

Chelsea was excellent! She went above and beyond in customer service, and her efficiency was top notch! More

by Erin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Sep 17, 2024 -

INFINITI of Scottsdale responded

Thank you for the great feedback! We’re delighted to hear that Chelsea provided you with excellent service and efficiency. We’ll make sure to pass along your kind words to her. If there’s anything else you need, feel free to let us know!

September 09, 2024

Appreciate the staff at Scottsdale Infiniti. Jim and his team are always attentive, efficient and considerate More

by Shirli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kefir, Jim, Travis
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Sep 13, 2024 -

INFINITI of Scottsdale responded

Thank you for the kind words! We're thrilled to hear that Jim and his team continue to provide you with attentive, efficient, and considerate service. Your appreciation means a lot to us. If there's anything more we can do for you, please don't hesitate to reach out.

August 30, 2024

Mr. Isaac was super friendly and helpful during my visit. I strongly recommend Mr. Isaac at the service department. More

by rtabassian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Sep 21, 2024 -

INFINITI of Scottsdale responded

Rtabassian, thank you so much for your high rating!

August 04, 2024

Excellent deal on my car. Great service from sales staff and the service department. I highly recommend giving them a chance to serve you. More

by jrkoczman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Stouder, Matthew Delvecchio
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Sep 21, 2024 -

INFINITI of Scottsdale responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 02, 2024

Service Manager Matt Delvecchio was a complete professional. He was fair given the service fee for error code reading. I’d recommend him. More

by 2nd Gen FX 35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Delvecchio
Report | Print
Sep 21, 2024 -

INFINITI of Scottsdale responded

2nd Gen Fx 35, thank you so much for the positive review!

July 31, 2024

I wasn’t greeted. I had to go in and look for someone. I was asked to take a seat. My service tech Juan went straight to my suv first and sent the car runner to get my More

by angsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Aug 13, 2024 -

INFINITI of Scottsdale responded

Thank you for sharing your experience. We're sorry to hear that your visit did not meet your expectations, particularly regarding the greeting. We strive to provide thorough and attentive service, and it's concerning that this didn't come across during your visit. To ensure that your concerns are fully addressed, we encourage you to contact Tim Scully, our Service Director, at 480-998-9800. He would appreciate the opportunity to discuss this further and ensure that your next visit is more satisfactory.

July 29, 2024

From the initial purchase to annual service needs, Infiniti of North Scottsdale has provided the best car ownership experience compared to previous companies I’ve worked with. More

by sf123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Delvecio
Report | Print
Jul 29, 2024 -

sf123 responded

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