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INFINITI of Scottsdale

Scottsdale, AZ

4.6
672 Reviews

7601-1 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 672 reviews

August 17, 2017

Out of state buyer Stephen and team in the used car department were a pleasure to deal with. Everything was as stated upon receiving the vehicle we purchased. As an out More

by MJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch, Bryan Nelson
Aug 26, 2017 -

INFINITI of Scottsdale responded

Thank you so much for your great review! We are so happy that you had such a wonderful car buying experience with Stephen and the rest of our team! We really appreciate your business!

August 16, 2017

Excellent customer care by Gina for servicing! Gina bent over backwards to accommodate me - scheduled me asap and got me a loaner vehicle:) Car was ready early & clean! Best of all, there was no c More

by azsilver4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Aug 26, 2017 -

INFINITI of Scottsdale responded

Thank you for your great review! We are so happy that you had such a great experience with Gina and the rest of our service department. We really appreciate your business!

August 08, 2017

Pleasant Bernard was great, very knowledgeable and no pressure salesman. I went in to see if the QX60 was big enough to meet my needs and walked away buying a More

by Veronica C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard , Courtney Mutema
Aug 09, 2017 -

INFINITI of Scottsdale responded

Thank you so much for your review, Veronica! We are so happy that you enjoyed working with Bernard. We apologize for your service experience. It is never our intention to have our customers feeling unsatisfied after a purchase. At your earliest convenience, please contact Kris Schatzberg at (480) 941-0055. We'd love the opportunity to discuss this further.

Aug 09, 2017 -

Veronica C responded

Sorry Courtney, I forgot to mention your name too. She was great too, very friendly and helpful. She had everything prepped to help speed up the process.

August 06, 2017

Bait and Switch - Management made it right Very disappointed in my experience. Made a deal with sales and when I went in finance everything changed. I should've have walked away. Unfortunately More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena A and Josh Sellers, Bryan Nelson
June 23, 2017

Outstanding We are very pleased with the experience so far. Took delivery today and all is good. We look forward to continuing Good relationships with this deale More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch, Erik Leis
Jun 26, 2017 -

INFINITI of Scottsdale responded

Jerry, we are so happy you've had a pleasant experience with our dealership. We look forward to working with you again in the future!

June 11, 2017

Very happy customer Excellent service, very pleased with my purchase. I would recommend Bryan to anyone who is looking for a new car. Easy to get in and out. Quick servic More

by James Gunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Nelson
Jun 13, 2017 -

INFINITI of Scottsdale responded

Thanks for the kind words! Bryan sure is happy to see this. We thank you for your business and hope to see you again in the future!

June 01, 2017

George was great sales person Sales team was very professional and went out of their way to get me what I wanted. I drove away very satisfied and great full that I was there. More

by Dale1788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jun 02, 2017 -

INFINITI of Scottsdale responded

Thanks so much, Dale! We look forward to working together again in the future!

May 31, 2017

Internet buy This was a great experience I would definitely recommend this dealership and these two individuals. Very professional, polite and easy to work with. T More

by Fotonut3441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Oei, James Hedine
Jun 01, 2017 -

INFINITI of Scottsdale responded

Thanks so much! We're happy to have earned your business!

May 01, 2017

Delightful Experience I have done business with this dealership before. Stephen Fitch was my salesperson. No pressure, very informative and they found the exact car I was l More

by amtax480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch
May 02, 2017 -

INFINITI of Scottsdale responded

Thank you for your great review, and more importantly, the chance to work with you again. We love hearing back from our customers about their excellent experiences, and your comments keep us motivated to keep working hard. Thanks again and enjoy the new ride!

April 29, 2017

No pressure No Nonsense from anyone I dealt with inside the dealership. We have bought many new vehicles been in many dealerships and that's not easy to say about More

by Solid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch
May 02, 2017 -

INFINITI of Scottsdale responded

Thanks a bunch! We work hard to create a refreshingly transparent and low-pressure experience at INFINITI of Scottsdale. Thanks for recognizing our efforts!

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