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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,897 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,897 reviews

August 17, 2019

At the last minute I recently purchased a 2019 Infiniti QX50 - and my first time taking it out for a test drive, I get the warning message, "Flat Tire - Go to dealer now More

by TONYA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
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Sep 10, 2019 -

INFINITI of South Bay responded

Tony, Thanks for sharing your exciting "flat tire" experience with others here online at DealerRater. We are glad that our team at INFINITI of South Bay were able to fit you in and provide an exceptional experience. Our team is helpful, knowledgeable and friendly, and as you experienced, can get you in and out in a flash. Thanks for your business and please consider INFINITI of South Bay for your long-term service and maintenance needs.

August 15, 2019

First time not satisfied! I really love this place but I must say I am very frustrated with the fact they can’t find the obvious squeak that my car makes when I apply my brakes More

by NUNUSMOM1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Sep 10, 2019 -

INFINITI of South Bay responded

It must be frustrating to keep hearing a noise in your vehicle that doesn't sound right, that would annoy anyone. We are glad to know that we have resolved two of the issues, but are likewise frustrated that we can't recreate the brake noise. We want you to help resolve this for you, so please drop it off again at your convenience. And please note that our service department is extremely busy, so it will be a two week lead time if you need a service loaner. Hope to see you soon and solving the noise mystery.

August 13, 2019

Great service Best Infiniti dealer so far. Treat you like family. They explain everything in detail and go above and beyond to make sure u are taken care of. Pric More

by ERIKAFIGUEROA024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Moncayo, Wilson Chihuahua
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Sep 10, 2019 -

INFINITI of South Bay responded

Erik, We are elated to read your accolades of our team! How awesome! Thank you for sharing online that INFINITI of South Bay is the best INFINITI dealer, we think so too! We appreciate you recognizing the personal attention of our team and specifically Thomas and Wilson. Thank you for servicing at INFINITI of South Bay and we look forward to providing and exceptional client experience for years to come.

August 13, 2019

Awesome Excellent service, very smooth process. I am very happy with my new car and how I was taken care of. Will recommend to family and friends if they ever More

by chrisjq50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad
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Sep 10, 2019 -

INFINITI of South Bay responded

Chris, Thank you for telling everyone how awesome your purchase experience was here at INFINITI of South Bay. Our team trains diligently both in customer service skills and product knowledge to best serve our clients. We appreciate your willingness to recommend us to your family and friends as that's the best compliment we could ever receive. Thanks for your business and we look forward to providing exceptional service for your future maintenance needs.

August 12, 2019

Rwview Candice was extremely helpful throughout the entire process. She updated me periodically on the process and thoroughly explained what was completed on More

by KEVIN.VALENZUELA18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Aug 13, 2019 -

INFINITI of South Bay responded

Kevin, Thank you for your online post of your experience with Candice here at INFINITI of South Bay. We hear this over and over, and this is why Candice is so successful. She is kind, friendly and helpful, she is competent and takes the time to explain and she keeps her clients updated on the status of their vehicle along the way. We appreciate your business and the time you have taken to write such a thoughtful review for Candice. We will be sure to share it with her.

August 12, 2019

Friendly and knowledgeable I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to g More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Chihuahua
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Aug 13, 2019 -

INFINITI of South Bay responded

Paul, It has been a pleasure serving you here at INFINITI of South Bay. We teach full transparency and instruct our service advisors to to spend the time necessary to help our clients to understand, no matter how long it takes or how many questions they ask. It is satisfying for us to read that Wilson and Edson did just this on your last visits. We are glad that we were able to get you in and out quickly. Thank you for your business and thank you for taking the time to recognize the exceptional service you received while here.

August 10, 2019

Outstanding Customer Service As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I a More

by paulasouto51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2019 -

INFINITI of South Bay responded

Paula, Your title describes Edson straight on... "Outstanding Customer Service". We are grateful to Edson for building the track record so you now are confident that your vehicle will be taken care of with dedication and that you will be treated with professionalism and respect. We appreciate your great review and thank you for being a loyal INFINITI of South Bay client.

August 08, 2019

Thank you I of SB! Once again, I'm very pleased with the level of service at Infiniti of South Bay! Prompt service, attention to detail, and very courteous and competent More

by DSELIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2019 -

INFINITI of South Bay responded

Isn't that what makes excellent client service - prompt service, competent and courteous staff and paying attention to all of the little details. At INFINITI of South Bay we say that excellence is thousands of little things done right. Thank you for our review and we appreciate your business.

August 07, 2019

Oil leak fixed Thanks for the loaner car while my oil leak was being repaired. Great service staff. They even returned a bank card I left in the loaner vehicle da More

by NELLY1BOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2019 -

INFINITI of South Bay responded

Thank you for taking the time to submit your positive review of your service experience here at INFINITI of South Bay. So glad to hear we were able to fix your oil leak - sometimes those types of leaks can be tricky to diagnose and repair. Our detail crew must have found your bank card while they were washing your loaner for the next client. What a relief to get it back so quickly as losing a bank card can be a real headache. Thanks for servicing your vehicle with us at INFINITI of South Bay.

August 06, 2019

Excellent service by Ever! Came in with a problem with windshield washer. Ever quickly diagnosed the problem and then repaired. I waited for the repair to be done and the car wa More

by CYNTHIA.BURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Aug 12, 2019 -

INFINITI of South Bay responded

Cynthia, Thank you so much! We are grateful for the time you have taken to share your excellent service experience with Everado here at INFINITI of South Bay. It sure feels good when an issue is diagnosed and repaired quickly. Also, thank you for recognizing the hard work of our detail team that hand washes and vacuums every vehicle that comes in for service. Thanks for servicing with us and thank you for your review.

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