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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,919 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,919 reviews

September 24, 2019

Clutch slave re-replacement My clutch slave keeps failing so back a second time in 3 years Clutch has had problems 4x in the 45000 miles I have had my car More

by MHENRY10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
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Sep 24, 2019 -

INFINITI of South Bay responded

Thank you for letting us know that you have had repetitive issues with your clutch. That must be frustrating to have to come back multiple times. We will investigate this matter to better understand how we can best serve you during this difficult time. Thank you for your patience, we appreciate it.

September 23, 2019

Great service Candace is super sweet! She is very informative and helpful. Some of the best service I received, would definitely recommend anyone to go to her More

by YARELY_HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Sep 24, 2019 -

INFINITI of South Bay responded

Yarely, In speaking for the entire dealership here at INFINITI of South Bay, we are grateful for your kind words concerning your service with Candice in our service department. She truly is friendly, fast and informative. We are blessed to have her as part of our team. Thank you for the recommendation, and know that it's a pleasure serving you.

September 20, 2019

Service was good Candice was good. She showed care and concern for my issue. She has been there a long time and has climbed thru the ranks so I appreciated the genuine More

by BBAJAJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Sep 20, 2019 -

INFINITI of South Bay responded

Thank you for recognizing how Candice shows genuine care and concern for her clients. We are grateful for her service and for her longevity with INFINITI of South Bay. It is comforting to see the same person you know and trust every time you visit. Here at INFINITI of South Bay have one of the lowest turn-over rates in the industry. This is because we treat our members well, we provide tools and training and we promote from within. Happy members make happy clients! Thank you for your loyalty to INFINITI of South Bay.

September 18, 2019

helpful Ready to address concerns of the car and had promptly friendly advisements when updates were available. Made it easy to drop off as well as pick up ca More

by BORDENAVE.ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Sep 20, 2019 -

INFINITI of South Bay responded

Andrew, Thank you for your 5-Star review of your service experience here at INFINITI of South Bay with Candice. Service is about convenience, and we are thrilled to learn that we made it easy for you do drop-off and pick-up your vehicle.We appreciate your business and appreciate your recommendation. Thank you!

September 18, 2019

Bad service no help My vehicle was stolen from their parking lot and now I’ve been car less for about a month they had my car for 3 days then a thief took it out their ga More

by Michael zuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edson Trujillo
Other Employees : Candice Roxas, Ever Villalobos, Thomas Moncayo, Wilson Chihuahua, Tommy Morgan, George Keriakes, Ruben Ruiz
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Sep 20, 2019 -

INFINITI of South Bay responded

Mr. Zuniga, We are very sorry that your vehicle was stolen. We understand how concerned you must be. Please know that California state law does not allow us to file a claim for your vehicle. All we are able to do is provide details of the police report and the police report number. Please know that we are greatly apologetic and will help you get into a new INFINITI at a great price.

September 15, 2019

Excellent It was fast and efficient experience. They kept me informed throughout the process. I appreciate that they didn't try to sell me on something I didn't More

by K.TODDGRIFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
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Sep 20, 2019 -

INFINITI of South Bay responded

Todd, You can always count on our team to be friendly, fast and efficient. We find these three basic principals as the foundation of exceptional client service. It is our duty to inform you of pending issues or maintenance needs, but we will never ever upsell product or service that our clients don't need. We appreciate you recognizing this. Thank you for servicing your vehicle at INFINITI of South Bay.

September 15, 2019

Great I worked with Sarah and she made sure my car and myself was taken care of. Overall service was indeed Great! Sarah stayed in touch with me! More

by VIVBROOKS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
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Sep 20, 2019 -

INFINITI of South Bay responded

You just made Sarah's day! Thank you so much for taking the time to post such a glowing review. You're right, it sure is comforting when you can trust your service advisor to take good care of you and your vehicle. Somethings the little things, like providing updates and explanations can make such a positive difference. Thanks for letting us know Sarah did so well! We appreciate your business here at INFINITI of South Bay.

September 15, 2019

Repaired tire quickly even without an appt Came in due to tire pressure warning and they found leak in tire, repaired it quickly. Staff was very helpful. I dont remember the girl's name that he More

by Infinity service.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas, Ever Villalobos, Wilson Chihuahua
Report | Print
Sep 20, 2019 -

INFINITI of South Bay responded

Thanks for the great review... and for the happy ending to a leaking tire. If it were not for the advanced electronics in your vehicle and your quick attentiveness, you could have been stranded. Did you know that with our special "Express Service" service there is no appointment needed for items such as flat tires, oil changes, tire rotations, engine air filters and cabin filters. We are glad we were able to accommodate you and thank you for stopping in to INFINITI of South Bay.

September 12, 2019

Service on my Q70 Sport Great service in general!👌👌👌Kepping me updated with my vehicle, making sure I'm fine with everything, feeling welcoming to the facility, recommenda More

by ROTARY7.VM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Sep 20, 2019 -

INFINITI of South Bay responded

Thanks for letting us know you think our service is A-OK!!! Customer service is about keeping you client informed along the way, making sure they understand and ensuring they are comfortable in the facility. We are glad that Wilson was able to provide an exceptional client experience during your service visit to INFINITI of South Bay. You kindness and loyalty is appreciated.

September 11, 2019

Amazing Thomas and Ever where awesome all questions and concerns where taken care off. I will definitely bring my car back to infiniti of south bay. More

by MABEL.ARMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Thomas Moncayo
Report | Print
Sep 20, 2019 -

INFINITI of South Bay responded

Mabel, Thank you for sharing that Thomas and Ever were awesome during your recent service visit to INFINITI of South Bay. They sure are great guys - friendly, honest and sincere. Know that it was a pleasure serving you and we look forward to your return. Thanks for your loyalty.

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