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INFINITI of South Bay

Torrance, CA

4.5
1,915 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,915 reviews

September 03, 2019

Top notch service Edson is always friendly, professional and helpful. He is always accommodating with trying to obtain a loaner and make you wait the least amount of ti More

by KIMTYLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

INFINITI of South Bay responded

Kim, We are so glad that you received "Top Notch" service during your visit here at INFINITI of South Bay and that you found Edson to be friendly, professional and accommodating. He really tries hard for his clients, doesn't he? Please know that currently we are extremely busy in our service department and it may take up to two weeks if you need a loaner. Please understand that this is a temporary issue as we work to expand capacity. Thank you for your recommendation and review and we look forward to your next visit.

September 01, 2019

Awesome 😎 Edson gave great customer service and got the job done fast. Great communication skills he kept me updated through out the whole process. Thank you Ed More

by GARCIAE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

INFINITI of South Bay responded

Garcia, Thanks for the awesome review and the very cool emoji! We appreciate you taking your personal time to recognize the efforts of the team here at INFINITI of South Bay. Edson receives many compliments because he is friendly, knowledgeable and keeps his clients updated all throughout their service visit. Sometimes good communication makes such the difference. Thank you for your loyalty to INFINITI of South Bay and thank you for your business.

September 01, 2019

Eason This guys is great. Courteous, great customer service. Very experienced in what he sells. Pleasant and willing to go above and beyond. Will recommend More

by THEMARINE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

INFINITI of South Bay responded

Marine, We are grateful for your kind review of Edson during your service here at INFINITI of South Bay. Courteous, experienced and going above and beyond... that sure is a great personal creed for the foundation for anyone's success. Thank you for letting everyone know that you've found these qualities in Edson. We appreciate your recommendation and your business. Thank you.

August 23, 2019

Fast & friendly! I always take my Q50 to Infiniti of South Bay for all my service needs, advisors are efficient and very friendly. I would recommend this dealership to More

by CLAUMEX79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 10, 2019 -

INFINITI of South Bay responded

Fast and Friendly is what we strive for here at INFINITI of South Bay. Thank you for taking the time to post your recommendation online and for mentioning Wilson by name. He must have quite the following because his clients often post positive reviews of his exceptional client service. We appreciate your loyalty and business, thanks for servicing your Q50 at INFINITI of South Bay!

August 22, 2019

Service Advisor - Needs Improvement My service advisor did not contact me with the status of my repair even after almost a full day. He does not have much technical knowledge of car repa More

by RAINER.A.OTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilson Chihuahua
Sep 10, 2019 -

INFINITI of South Bay responded

Rainer, Thank you for bringing this to our attention. We'll be sure to get with Wilson to better understand the situation. We apologize that you did not have an exceptional client experience and only hope that you give us a second chance to do better. Thank you for your business.

August 20, 2019

Great South Bay Infiniti Service and Parts Department knows what they’re doing. They are very knowledgeable. Candice and her team always takes care of me. I More

by AQUINOH4383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 10, 2019 -

INFINITI of South Bay responded

Great review of our Service and Parts team here at INFINITI of South Bay. We are glad you've found them to be knowledgeable and we appreciate your recommendation. Thank you for being an INFINITI of South Bay client.

August 20, 2019

Fit me in as a walk in I walked in late in the afternoon and they squeezed me in for an oil change. Ran a maintenance check and all. they even had time for a quick car wash. More

by ERIKASOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Sep 10, 2019 -

INFINITI of South Bay responded

What you're experienced is the beauty of our "Express Service" services here at INFINITI of South Bay. No appointment is ever needed for, Oil Changes, Tire Rotations, Windshield Wipers, Engine Air Filters or Cabin Filters. And, we hand wash and vacuum every car to help show our commitment to you in keeping your vehicle well maintained. We are happy you are happy with us - and we greatly appreciate your recommendation.Thank you.

August 19, 2019

Best service department! Thanks everado!! Everado respected my time and made sure the service was performed quickly. The SUV was returned nice and cleaned and I can't say enough good things ab More

by Fwish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Sep 10, 2019 -

INFINITI of South Bay responded

Thank you for the kind words recommending and endorsing our service department and Everado here at INFINITI of South Bay. We strive to provide friendly, fast and fair work to our clients because client satisfaction is #1 with our service team. Thank you for servicing at INFINITI of South Bay.

August 17, 2019

At the last minute I recently purchased a 2019 Infiniti QX50 - and my first time taking it out for a test drive, I get the warning message, "Flat Tire - Go to dealer now More

by TONYA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 10, 2019 -

INFINITI of South Bay responded

Tony, Thanks for sharing your exciting "flat tire" experience with others here online at DealerRater. We are glad that our team at INFINITI of South Bay were able to fit you in and provide an exceptional experience. Our team is helpful, knowledgeable and friendly, and as you experienced, can get you in and out in a flash. Thanks for your business and please consider INFINITI of South Bay for your long-term service and maintenance needs.

August 15, 2019

First time not satisfied! I really love this place but I must say I am very frustrated with the fact they can’t find the obvious squeak that my car makes when I apply my brakes More

by NUNUSMOM1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 10, 2019 -

INFINITI of South Bay responded

It must be frustrating to keep hearing a noise in your vehicle that doesn't sound right, that would annoy anyone. We are glad to know that we have resolved two of the issues, but are likewise frustrated that we can't recreate the brake noise. We want you to help resolve this for you, so please drop it off again at your convenience. And please note that our service department is extremely busy, so it will be a two week lead time if you need a service loaner. Hope to see you soon and solving the noise mystery.

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