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INFINITI of South Bay
Torrance, CA
1,896 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,896 reviews
August 02, 2019
Good service I really recommend this dealership, I don’t usually make review, but I would like to rate this one, they have Very good service, friendly, honestly a I really recommend this dealership, I don’t usually make review, but I would like to rate this one, they have Very good service, friendly, honestly and good price. More
by renevan
Verified Customer
August 01, 2019
Regular Maintenance at the dealer I have been going to Infiniti South Bay for all service & maintenance on my vehicle since I bought it almost 10 years ago. Making the appointment was I have been going to Infiniti South Bay for all service & maintenance on my vehicle since I bought it almost 10 years ago. Making the appointment was quick & easy. I usually request Wilson but all the service reps are pleasant and professional. Since I only needed an oil change I was not able to get a loaner. However, I wish a loaner was available for loyal customers because an oil change is still at least 2 hours (closer to 2.5). I look for service coupons and discounts before I go in. The waiting area is new and clean and usually stocked with treats. More
by GRACE.FELIPE2
Employees Worked With
Wilson Chihuahua
July 31, 2019
My Experience!! The Staff is very Friendly, courteous, and will go the extra mile, all while putting a smile on your face. Even if the problem isn’t resolved they wil The Staff is very Friendly, courteous, and will go the extra mile, all while putting a smile on your face. Even if the problem isn’t resolved they will figure it out with you. More
by NUNUSMOM1995
Employees Worked With
Candice Roxas
July 31, 2019
Great Customer Service I felt great Energy and very welcome by all employees in the facility. I will definitely recommend this dealership to all my friends and family. I felt great Energy and very welcome by all employees in the facility. I will definitely recommend this dealership to all my friends and family. More
by VICTGARC87
Employees Worked With
Elaine, Erik
July 30, 2019
Handling of problem solving and follow through A brand new car with 10k to have an engine go out was a big surprise but it happens. What happened afterwards is the experience I would like to tout a A brand new car with 10k to have an engine go out was a big surprise but it happens. What happened afterwards is the experience I would like to tout about. The service coordinator, Edson took a speedy measures to handle this situation and 3 weeks later I got a brand new engine without the noise, brand new brakes without the squeal, and back in shape like the first day I bought the car. Kept me informed throughout the whole process with courtesy. You can buy car at any dealerships but you cannot get the excellence in customer services at every dealerships. This one I am impressed! More
by MAEFORE1941
Employees Worked With
July 28, 2019
20000 mile service This is the first time I went to South Bay Service. The service I received was good and the staff were extremely helpful. Wilson took the time to expl This is the first time I went to South Bay Service. The service I received was good and the staff were extremely helpful. Wilson took the time to explain the additional service my car required. More
by IMOOBEAR
Employees Worked With
Wilson Chihuahua
July 22, 2019
Good customer service Hello. Thank for you're service and excellent customer service! We need a Infiniti dealership and car service around the west side. Santa Monica, Mar Hello. Thank for you're service and excellent customer service! We need a Infiniti dealership and car service around the west side. Santa Monica, Marina del Rey, Malibu, Beverly hills etc. I find it very complicated to take my car to the nearest Infiniti dealership which is far from I live. I am from Santa Monica and had to take my damaged vehicle all the way to Torrance which the "nearest dealership" If this message could get the Infinti franchise, busines or who ever is charge of setting a Infiniti location. This could be a big win for every Infinti owner. Thank you for you're patience. More
by JP307319
Employees Worked With
Other Employees :
Ever Villalobos, Mario Guglielmelli, Tommy Morgan, George Keriakes, Ruben Ruiz
July 11, 2019
Professional and Friendly I had a very pleasant experience, no hassle sales people and quick delivery. I was especially pleased with Mark Chapman handling the sales. I highly r I had a very pleasant experience, no hassle sales people and quick delivery. I was especially pleased with Mark Chapman handling the sales. I highly recommend this dealership,I have already leased 4 vehicles from them and their service department has always been prompt. More
by MATT POURAFZAL
Employees Worked With
Mark Chapman, Wilson Chihuahua
July 10, 2019
Lack of follow up I came to your facility for my vehicle maintenance and the service from Ebson Trujillo was awesome as always but I was approach by Mark a sales rep ab I came to your facility for my vehicle maintenance and the service from Ebson Trujillo was awesome as always but I was approach by Mark a sales rep about making a new purchase and I was very interested. I told Mark I wanted to sale my Infiniti Fx 35 and he brought his manager and gave me a verbal price for my vehicle of 14k. He wanted me to do work on a deal but couldn't stay that day but I told them to follow up with me via emai or phone on Monday and gave Mark my business card and never got a call or email. On Friday the 5th I call multiples times to dealership and I was sent to voicemail many times. I call Cerritos Infiniti and started the process with them but later that day I received a call from Kaz and Ruben and they told me that they can beat any offer. I texted Kaz all the detail I was been given because i really wanted to do business with my local dealership where I get my service done. Ruben the manager took over the process and told me the same thing but later stop replying to my text so I figured he wasn't not interested. I finished my purchase with Infiniti Cerritos. We lease a Qx60 and purchase the maintenance package. I'm really evaluating my relationship with my southbay Infiniti dealership. I like the service I get with Edson but this is the second time you guys let me down with bad service on purchase side. So don't know what to do now. More
by J & K
Employees Worked With
Other Employees :
Kaz. I also give him 1 star. Just a horrible experience , Mark Chapman, Ruben Ruiz
July 09, 2019
Fast, Affordable & Friendly Service I gave an e excellent rating to this service center for the following reasons: 1. The service agent was friendly, accessible and communicated every I gave an e excellent rating to this service center for the following reasons: 1. The service agent was friendly, accessible and communicated every step of the way. 2. The price of repairs seems to be fair for the work done. 3. The facilities were clean and offered snacks to the customers. 4. The repairs were all done in a timely manner More
by HSTIEBEL
Employees Worked With
Candice Roxas, Wilson Chihuahua
