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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,889 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,889 reviews

February 09, 2019

a great experience!! i couldn’t be happier with my new Qx50 and the service I experienced with Mario, my sales manager and Kim, the finance manager. it was clear their goa More

by beckychao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim , finance manager, Mario Guglielmelli
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Feb 12, 2019 -

INFINITI of South Bay responded

Becky, We are so glad you are happy with your new INFINITI QX50, that sure is a fun sporty SUV to zip around town in. Thank you for your detailed review explaining your experience at INFINITI of South Bay with Mario and Kim and for your confidence in them wanting the best for you, our customer. You see, when we treat our customers right is starts a long-term relationship and a commitment to caring. Welcome to the INFINITI of South Bay family. We look forward to providing and exceptional experience for years to come.

February 08, 2019

Great Service I called the service department and talked to Winston. Winston was very knowledgeable and and his customer service is impeccable. I would recommend More

by LILPRENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
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Feb 12, 2019 -

INFINITI of South Bay responded

Thanks so much! How nice of you to recommend everyone to INFINITI of South Bay for their service needs. We do feel we have a pretty special team of service advisors and technicians. Thank you for calling out Wilson for his impeccable customer service and his depth of knowledge. And, thank you for taking the time to be so kind. We appreciate you.

February 08, 2019

The staff are very helpful and kind. One of the nicest INFINITI dealerships. Maria and mitch was a wonderful help when I visited. Waiting time was so long but everything went well. More

by sooulkorea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria, mitch, kim
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Feb 12, 2019 -

INFINITI of South Bay responded

We appreciate your great review of our sales consultant Maria, sales manager Mitch and finance director Kim. We are pleased to learn that you enjoyed your purchase experience here at INFINITI of South Bay. Enjoy your new ride and please remember that we have an incredible service team should your vehicle need routine maintenance or repair in the years to come. Thank you for your business.

February 07, 2019

Quick Sevice. Great service in a timely manner. Edson was very friendly and informative about the service that was being performed. Car was clean when it was picked More

by STEVE_STASIEFSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2019 -

INFINITI of South Bay responded

Steve, There's nothing like good friendly and informative service, is there? Edson sure comes through in this area. And, there's nothing like a nice clean car. Thank you for recognizing the great hand-car wash and vacuum that we provide at INFINITI of South Bay with any service. We appreciate your business, thank you for taking the time to post your feedback online.

February 07, 2019

Had to eat an inspection Great service , the destination time was correct for me to wait and everything was taken care of . And something else was wrong and got notified shor More

by ALFONSOGARCIA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2019 -

INFINITI of South Bay responded

Thank you kindly for your 5 Star review of Edson and your recent service at INFINITI of South Bay. Our pledge to our customers is to do what we promise and when we promise it! Great to hear that Edson took care of your needs and brought items to your attention. Following regular maintenance helps keep a vehicle in tip-top shape and avoids costly repairs in the long term.

February 06, 2019

Servie Edson always helps me out right away. Something happened to my car while driving and he walked me through it on the phone! He gave me amazing road sid More

by MONIKA.ODEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2019 -

INFINITI of South Bay responded

Monika, Thank you for taking your personal time to recognize the excellent client service that Edson provided. We have all been at that point some time when our vehicle needed attention and we didn't know what to do. Thank you for relying on INFINITI of South Bay and our star Service Advisor for assistance. We appreciate your business and your confidence in our service.

February 06, 2019

Service advisor Wilson is the best!! Very helpful guy and always makes time when you call with any concerns. I own two Infiniti and I take them both to Wilson because I know he will make More

by Fwish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Feb 07, 2019 -

INFINITI of South Bay responded

Third straight review for Wilson's excellent client service! There seems to be a pattern here. We are most grateful for your confidence in Wilson and that you have chosen to service both of your vehicles at INFINITI of South Bay. We'll be sure to pass along your positive comments. Thank you for your kindness.

February 06, 2019

Service deparrment I purchased a preowned car and have had some problems with it the service department has been wonderful with repairing the problems that have come up. More

by sharondavus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in finance, Luis Alvarez, Wilson Chihuahua
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Feb 07, 2019 -

INFINITI of South Bay responded

We are most appreciative that you have worked with is to resolve any issues you have had. So often, clients are quick to judge without giving the dealership the chance to show that they have the customer's satisfaction in mind. Thank you for your business and thank you for recognizing Luis and Wilson for resolving any issues.

February 06, 2019

Excellent customer service. Wilson provided excellent customer service. I received my car timely and it was washed and ready to go. Wilson ensured that I received the best prici More

by CALWOOD6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Feb 07, 2019 -

INFINITI of South Bay responded

We are so pleased to learn that your experience was so positive that you will always bring your car to INFINITI of South Bay for service. Thank you for recognizing Wilson for his good customer service and for ensuring you always receive the best pricing. Please know that you can always find monthly specials on the service tab on our website to take advantage of current service discounts and offers. Excellent customer service, fast turn-around and clean car - that is quite the endorsement, thank you!

February 05, 2019

Excellent service by Edson. Edson Listened to my concern and solved the issues. I needed help with my cruise control. Also, my sales person, Mark Chapman came over to say hi More

by ELAINEGUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Chapman
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Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for recognizing the excellent service provided by both our service and sales teams during your recent visit to INFINITI of South Bay. We are glad to hear that Edson was able to listen to your concerns and resolve the issue, and even more pleased to learn that your sales consultant Mark was there for your support. This is a great example that your service at INFINITI at South Bay doesn't end with the sale. We appreciate that you've shared this experience online and are very appreciative of your business. Thank you.

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