INFINITI of South Bay

Exceptional service at South Bay Infiniti The best part of our buying experience was Kevin, our designated sales associate. He was knowledgeable about the car and very courteous throughout the The best part of our buying experience was Kevin, our designated sales associate. He was knowledgeable about the car and very courteous throughout the entire sale. It took a long time to finally get in with the finance manager, but it is what it is. I would have liked for the manager to come and greet or speak to us personally, but he preferred to stay mostly in his office. Not too sure what that was about, but again...it is what it is. Kevin was awesome though, Professional, yet very personable.I’m visiting again soon to get some detail work done. Looking forward to the visit!! More

Outstanding service This is the second Infiniti I've owned. The first one was totalled by a drunk driver, but before this, I would take it in for service at Infiniti of This is the second Infiniti I've owned. The first one was totalled by a drunk driver, but before this, I would take it in for service at Infiniti of The South Bay. I have been a customer of Infiniti of the South Bay for over ten years. By far the very best service one could ask for. Candice is such a professional lady. She takes care of everything your car could possibly need in a timely manner. Thank you. More

Oil change I was able to schedule an oil change for my Infiniti Q50 at the time I needed it, I went in first thing in the morning to drop my car, then I had a c I was able to schedule an oil change for my Infiniti Q50 at the time I needed it, I went in first thing in the morning to drop my car, then I had a cup of coffee while I waited and very fast my car was done. Great and fast service! More

Good services I got good services for my q50 hybrid 2015 at south bay infiniti. Thanks Candice service department always take care of me everytime i got my car main I got good services for my q50 hybrid 2015 at south bay infiniti. Thanks Candice service department always take care of me everytime i got my car maintenance services there. Thanks again. More

The best service I ever had. I gave it a 5 star rating because of Wilson Chihuahua. Wilson from the moment I called to the moment I walked into the service department hands down I gave it a 5 star rating because of Wilson Chihuahua. Wilson from the moment I called to the moment I walked into the service department hands down made me feel at home. Wilson took my car in and provided me a courtesy vehicle with a breeze. He provided kept in contact with me every step of the process not to mention in a timely manner. Very happy and satisfied with his service!!! Thank you guys so much for everything More

Oil change Easy to drop off car & service started right away. I was just a little disappointed that I wasn't informed about new ownership of Infiniti. Easy to drop off car & service started right away. I was just a little disappointed that I wasn't informed about new ownership of Infiniti. More

checking technical service bulletan status. Installed one missing upgrade to the ECM. Service and personnel were great. The problem I have is the waiting room. It seems your trying to save mone Installed one missing upgrade to the ECM. Service and personnel were great. The problem I have is the waiting room. It seems your trying to save money by reducing the quality/availability of the snacks. This was evident during my last two visits. Plus, this visit, the coffee machine didn’t work until I reported it to the cashier and she got it to work. Also, you don’t have decaffinated coffee. I have had service done at a Lexus dealership, and their lounge/snack availability is superior. I don’t expect that level of accomodation, but some improvement is needed. More

Excellent experience. I had an excellent experience at this dealership versus others. Experience at the Infinity in Beverly Hills was substandard compared to the great expe I had an excellent experience at this dealership versus others. Experience at the Infinity in Beverly Hills was substandard compared to the great experience received at South Bay. More

CPO QX80 I purchased a CPO vehicle and had it shipped to me. The vehicle arrived dirty both on the inside and outside. I called to try to resolve the dirty int I purchased a CPO vehicle and had it shipped to me. The vehicle arrived dirty both on the inside and outside. I called to try to resolve the dirty interior and the only assistance I can get is “at their dealership”. I am very disappointed in the service. Besides this issue; the transaction went very smooth. More

Service visit Always exceeds my expectations! Edson and his team has consistently delivered professional service with great customer care. Would highly recommend Always exceeds my expectations! Edson and his team has consistently delivered professional service with great customer care. Would highly recommend this Infiniti dealership to friends and family alike More