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INFINITI of South Bay

Torrance, CA

4.5
1,889 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,889 reviews

January 04, 2019

Awesome Wilson chihuahua was awesome. He was very nice, friendly in assisting me. He has awesome customer service skills and will always return back to him. More

by LTJONES30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 09, 2019 -

INFINITI of South Bay responded

LT, Thanks for your positive 5 Star review of Wilson here in the service center at INFINITI of South Bay. We are so appreciative that you've recognized his awesomeness! We too look forward to your return. Thanks for servicing at INFINITI of South Bay.

January 03, 2019

Quick and Easy Went in for my usual checkup and check engine light, and it was a quick and easy fix. Even though the place was busy that day, they were very attentiv More

by Davinci123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jan 09, 2019 -

INFINITI of South Bay responded

We greatly appreciate that you've shared online how quick and easy your service at INFINITI of South Bay has been. And, what a great compliment to our staff that they were attentive to everyone in spite of how busy they were. Thank you for recognizing Wilson and we sincerely appreciate your business.

January 03, 2019

Well done Went the extra mile to save the deal. Allowed for extra time to check out the vechiles before engaging which allowed us to evaluate the vehicles witho More

by stephen.brey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Rob Schweizer, Luis Alvarez, Mark Chapman
Jan 08, 2019 -

INFINITI of South Bay responded

Stephen, Thank you kindly for recognizing that our team went the extra mile to make sure you felt comfortable during your vehicle evaluation process. And, thank you for mentioning our Sales Consultant Mark Chapman, our Sales Manager Luis Alvarez and our General Manager Robert Schweizer. All of us at INFINITI of South Bay appreciate your business and look forward to providing friendly, no pressure service for years to come.

January 02, 2019

Blessed I like the service I received when I pulled in the wait time was not bad and the employees worth nice if I have 2 all visit again More

by ZHART5680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Jan 03, 2019 -

INFINITI of South Bay responded

Thank you kindly for your positive review of Candice at INFINITI of South Bay. We are pleased that you liked the service you received and that you are looking forward to visiting again. Please be sure to check our website for current coupons and promotions, and please make sure we have your current address so that you'll receive our service mailers.

January 02, 2019

Battery change My car was towed to your dealership because it wouldn’t start. After an inspection of my car from your staff I was told it was a ‘left side throttle.’ More

by GRIFFINKR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ever Villalobos
Jan 02, 2019 -

INFINITI of South Bay responded

Our Service Advisor Everado advises that his recommendation was for the replacement of both the left side and right side throttles, as well as a battery replacement and leak repair. You approved only the left side throttle. In the morning we had to jump your vehicle, and we are being told that when you arrived we again recommended a battery replacement. We've visited with the Service Advisor on this issue and apologize if there was a misunderstanding.

January 01, 2019

Great Service Great service as always. I pulled up and was seen immediately. Came in for basic service and to check for a recall on my vehicle. I had a recall on my More

by BOLLOQUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jan 03, 2019 -

INFINITI of South Bay responded

Bolloqui, Thank you for taking your personal time to post this postiive treview online. We are glad to learn that Everado delivered on his promises and that we were expedient in taking care of your recall. We look forward to seeing you again in 2019! Happy New Year!

January 01, 2019

Good service and flexible negotiation of price. Infiniti of South Bay is providing excellent service and easy to deal with the price purchasing and trading , I would like to give Five stars More

by charlie.zhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Echeverria
Jan 03, 2019 -

INFINITI of South Bay responded

Hey Charlie, Thank you for the Five Star review of your sales experience at INFINITI of South Bay. We are glad you were able to start the new year off with a new ride! We are most appreciative of your endorsement of Jimmy and look forward to servicing your repair and maintenance needs in the years to come. Please read some of these reviews on our service team, as you'll find they are exceptional as well. Thank you for your business!

January 01, 2019

Fast, easy, and overall courteous service I had my first service a couple of days ago, and could not have asked for a more pleasant experience. Edson exhibited exceptional customer service! Th More

by User-7de0c0e6ad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

INFINITI of South Bay responded

Kawanna, Thank you so much for sharing that your experience at INFINITI of South Bay was fast, easy an courteous! And, thank you for recognizing Edson by name. We appreciate your comments on our new lounge and how we ensure that it is always stocked with a variety of snacks and beverages. Welcome to the INFINITI of South Bay family and we look forward to providing you an exceptional ownership experience for years to come.

December 31, 2018

no such thing as simple oil change Pricing is high. Service is average. Wanted to look at new QX60 but none on the floor and did not see in nearby lots. Have had 3 major services More

by shoog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
have no idea - no one introduced
Dec 31, 2018 -

INFINITI of South Bay responded

We have 84 QX60's in stock, so very sorry we were not able to show you any during your visit. We'll certainly discuss this with our sales team, thank you. And, we're sorry that you have needed major services on your vehicle. Most often necessary services are a function of mileage and age. At INFINITI of South Bay we have INFINITI trained and certified technicians who are experts in the repair of INFINITI vehicles. We are hopeful that you understand that this level of expertise and quality of work costs more than the general repair technician the you might find around the corner.

December 31, 2018

Great service at great prices! Luis and Maria took great care of me. Super happy with the service and speed of getting a deal done. No hate and switch, no tricks. Just great people More

by Shiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
Jan 01, 2019 -

INFINITI of South Bay responded

Shiva, Thank you for recognizing our great people and great service during your sales experience at INFINITI of South Bay. Luis is truly an asset to our team and thank you for recognizing him in your review. We are pleased your are super happy with your purchase and look forward to seeing you in 2019. Happy New Year!

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