INFINITI of South Bay

I really appreciate the excellent customer service and attention to detail. Its reassuring to know you can count on a dealership that stands behind its service. Highly recommend the South Bay Infiniti tea attention to detail. Its reassuring to know you can count on a dealership that stands behind its service. Highly recommend the South Bay Infiniti team for their great repair service. More

I absolutely loved my experience at Infinity of South Bay. Andre' was attentive, kind and answered all of my questions. Also, I loved the location. I really enjoyed the culture and vibe of the location a Bay. Andre' was attentive, kind and answered all of my questions. Also, I loved the location. I really enjoyed the culture and vibe of the location and I will be back. I want this to be the new service center for my car. More

Had appointment & was greeted with what problem was. Discussed whatwas found via video & what I would like to have repaired. Work done in record time. Thank you!!! Discussed whatwas found via video & what I would like to have repaired. Work done in record time. Thank you!!! More

Edson was great as always--informative, knowledgeable, always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thor always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thorough knowledgeable and took his time explaining to me why the tires didn't need rotating yet, although I did alignment the week prior. Great service, clean waiting area, great staff. More

Edson was great as always--informative, knowledgeable, always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thor always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thorough knowledgeable and took his time explaining to me why the tires didn't need rotating yet, although I did alignment the week prior. Great service, clean waiting area, great staff. More

Great service Great service with friendly staff Great service with friendly and accommodating staff . Nice to deal with.... service with friendly and accommodating staff . Nice to deal with.... More

Great customer service. Always a pleasant experience. The wait times are never unreasonable. I’ll always be back. Always a pleasant experience. The wait times are never unreasonable. I’ll always be back. More

I showed up unannounced without an appointment to have a recall checked, and Edson went above and beyond from the minute I walked in. He took the time to explain the process, timelines, and expectations so recall checked, and Edson went above and beyond from the minute I walked in. He took the time to explain the process, timelines, and expectations so there were no surprises. While I was there, he identified several other items that needed attention, clearly explained everything, and most importantly, his team delivered exactly what he promised. Great communication, great follow through, and outstanding customer service. Edson is a huge asset to Infiniti and exactly the kind of person you want representing your dealership. I’ll absolutely be back because of the experience he provided. More

Very accommodating Took care of what was wrong with my car and everyone was very nice car and everyone was very nice More

Quick, thorough and easy experience The service team was very thorough, I was in and out quickly and it was painless as a customer returning to the dealership very thorough, I was in and out quickly and it was painless as a customer returning to the dealership More