INFINITI of South Bay

Edson is the best. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. However, Edson Is a fantastic service writer. I will not go there unless he helps me. I appreciate the relationship we have and I hope he never leaves. More

Always Courteous and No High Pressure Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out thin Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out things that the car will need and why. All the employees in the service department are awesome and Edson stands out. More

Great service . Was able to work in the new reception area while service was completed. Received a complimentary car wash. Excellent service advisor Edson Trujillo . Was able to work in the new reception area while service was completed. Received a complimentary car wash. Excellent service advisor Edson Trujillo. More

Courteous & Efficient Yes, I could get my oil changed elsewhere. Yes, I could get my knocks and squeaks checked out at a car shop down the street. But being a loyal patron Yes, I could get my oil changed elsewhere. Yes, I could get my knocks and squeaks checked out at a car shop down the street. But being a loyal patron for years, I have always enjoyed and been impressed with the courteous staff and efficiency with which they’ve always dealt with me. My go to service rep is Wilson. He’s always so professional, timely, and upfront. I’ve enjoyed working with him. I know that he and the rest of the service team will take care of me, the concerns I have, and the car. Thank you! More

Air Bag Recall They handled me quick & fast! Had a loaner available and very friendly! They have always taken great care of me whenever I needed servicing! Thank You They handled me quick & fast! Had a loaner available and very friendly! They have always taken great care of me whenever I needed servicing! Thank You! More

Best service in the South Bay! The customer service here is always of quality. Everyone is welcoming and courteous. The maintenance & service department is always accommodating with The customer service here is always of quality. Everyone is welcoming and courteous. The maintenance & service department is always accommodating with your schedule and needs for your vehicle. I highly recommend Wilson Chihuahua, the service is always completed when promised and is very informative about the service completed & future services. More

South Bay Infinity Thomas Moncayo and his staff are professional, knowledgeable, and helpful. We use them as often as possible and have a fleet of older vehicles that ne Thomas Moncayo and his staff are professional, knowledgeable, and helpful. We use them as often as possible and have a fleet of older vehicles that need a lot of tlc. His prices are reasonable and the work is always nothing short of excellent. When Thomas is not there, which isn't often, Wilson Chihuahua is also another excellent contact. Both men will have an answer for any problem you or your vehicle will have. We use them for our work fleet but they do such a good job and are trustworthy, that I have my whole family get their personal vehicles serviced there. In short, I recommend the staff and service at Infinity South Bay to anyone looking for good service and the job done right. More

Airbag recall I came in for a airbag recall I was greeted with big smiles great customer service helped me right away had a very clean customer waiting area with dr I came in for a airbag recall I was greeted with big smiles great customer service helped me right away had a very clean customer waiting area with drinks and snacks very clean restroom and had my car ready sooner than promised it was an overall great experience would come back and refer other's to this dealership. More

Great Service I brought my Q50 in for routine maintenance. I was very impressed by how quickly they got the work done and my car returned. Washed! And we went over I brought my Q50 in for routine maintenance. I was very impressed by how quickly they got the work done and my car returned. Washed! And we went over to Sales and met a very nice salesman that I hope to work with when I'm ready for a new vehicle More