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INFINITI of South Bay

Torrance, CA

4.6
2,237 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,237 reviews

September 24, 2018

Outstanding Professional Service I called and was able to get an appointment on short notice for my oil change. They checked my car and made recommendations for the future. My car w More

by GRACE.FELIPE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 24, 2018 -

INFINITI of South Bay responded

Grace, thank you so much for recognizing our ability to accommodate clients for short notice oil changes... we like to call it Express Service. It's always appreciated if you can plan ahead, yet we try to accommodate any urgent or last minute needs of our clients. Thank you for choosing to service your vehicle at INFINITI of South Bay.

September 24, 2018

Great service . Was able to work in the new reception area while service was completed. Received a complimentary car wash. Excellent service advisor Edson Trujillo More

by JMORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you so much for your positive review of "Excellent" Edson and your service experience here at INFINITI of South Bay. Our car washes are done by hand to help maintain the beauty of your vehicle and to ensure a thorough job. Thank you for taking the time to share your experience online.

September 24, 2018

Service above and beyond Dealing with Candice makes coming to handle any problem or service issue a pleasure. She makes sure we get a nice loaner car and keeps us updated on p More

by guest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for recognizing Candice for providing a service level that is above and beyond. You mentioned three reasons we find that consistently make a difference in a customer's experience... friendly service, knowledgeable and professional employees and keeping the client informed. Thank you so much for trusting in Candice and INFINITI of South Bay for your service and tire needs and for taking your time to write such a kind review.

September 24, 2018

Awesome Had great experience with service advisor Wendy. She was awesome and service was quick. Will always request her from now on. Shuttle service was grea More

by ECALDERON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Sep 25, 2018 -

INFINITI of South Bay responded

Thanks for your awesome review of your Service Advisor Wendy and the INFINITI of South Bay service center. We look forward to providing you an exceptional client experience.

September 24, 2018

Service My service advisor Wilson Chihuahua is awesome! Very helpful, professional and just provided great service! Would definitely reccomend So. Bay Infinit More

by nikkij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for your awesome review and recognition of Wilson for his professional service. The best compliment you can get is a recommendation, and we appreciate that you feel comfortable recommending INFINITI of South Bay to your friends and family. Please check our website for current specials and lease offers when you're ready for your next INFINITI.

September 24, 2018

Always Courteous and No High Pressure Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out thin More

by JOAQUIN90715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for taking your personal time to leave a positive review. Our service teams work very hard and are so appreciative to read reviews like yours. It's our service team's job to make sure our clients understand the condition of their vehicle for safety purposes and to ensure the longevity of their vehicle. At INFINITI of South Bay, you'll never be oversold and we won't make recommendations you don't need. Thank you for recognizing Edson for his exceptional client service.

September 24, 2018

Candice service adviser Candice was very kind and honest. i highly recommended. all service was very quick and car was washed after service for free. she hav More

by mipark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you for your recommendation of Candice, we are pleased to see you were treated with kindness and honesty here at INFINITI of South Bay. In fact, we get many positive reviews on Candice for her personable level of client service and her soft approach. Thanks again for the recognition.

September 01, 2018

Bad Experience My experience with the service center was the worst I've ever had. I booked the appointment days in advance on line and specifically requested a loane More

by Michael Kiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
September 01, 2018

Courteous & Efficient Yes, I could get my oil changed elsewhere. Yes, I could get my knocks and squeaks checked out at a car shop down the street. But being a loyal patron More

by Davinci123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 03, 2018 -

INFINITI of South Bay responded

What a well composed review! Thank you so very much for taking the time to not only compliment our team, but to recognize Wilson specifically for his professionalism and courtesy. We'll be sure to pass along your review. Thank you for being a loyal patron for all these years. It is pleasing to learn that our team has been able to provide a level of service that drives continued loyalty. Thank you!

August 30, 2018

Best service in the South Bay! The customer service here is always of quality. Everyone is welcoming and courteous. The maintenance & service department is always accommodating with More

by Jadee Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas, Wilson Chihuahua
Aug 30, 2018 -

INFINITI of South Bay responded

Jadee, so cool! Thanks for the awesome review of your service experience with Wilson and Candice, and for recognizing them by name. We like to hear exactly what you have written... not only is our service team courteous and accommodating, they also deliver on their promises. We're looking forward to providing your with a continued history of exceptional client service. Thank you.

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