INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review! We’re thrilled to hear that Edson made your visit smooth and efficient, from check-in to setting expectations and getting your vehicle back to you quickly. A “10 out of 10” experience is exactly what we strive for, and we’re so glad we delivered that for you and your wife. We truly appreciate your recommendation and look forward to welcoming you and your family back to INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for choosing to make the switch to INFINITI of South Bay! We’re so glad to hear that our team’s attentiveness and customer service have made a positive impression. Keeping you informed every step of the way is very important to us, and we look forward to continuing to provide you with the excellent service you deserve. Welcome to the INFINITI of South Bay family! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We love this, thank you for this awesome review! Calling us a “5-Star Spa” for your Q60 absolutely makes our day. We’re so glad you trust us to take great care of your vehicle, and we’ll continue working hard to make every visit just as special. We truly appreciate working with customers like you and look forward to having you back soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your kind words, Jamillah! We’re thrilled to hear that Andre was helpful, informative, and made you feel valued during your visit. Providing a friendly and personalized experience is what we strive for every day, and it means a lot to know we achieved that with you. We look forward to serving you again at INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this FIVE-STAR review! We’re delighted to hear that working with Edson has been such a positive experience. His communication, attentiveness, and upbeat attitude truly make a difference, and we’re proud to have him on our team. We’ll be sure to share your kind words with him. We appreciate your trust and look forward to serving you again at INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Alex! Thank you so much for making the extra drive to see us! We truly appreciate your loyalty and the trust you place in our team. It means a lot to know that our service makes the trip worthwhile, we’ll always do our best to keep it that way Looking forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks so much for sharing your positive experience! We’re glad we could help with a loaner and that your service was completed just as expected. It’s wonderful to hear that you trust us for all your service needs, we really appreciate your loyalty. Don't forget to check back on our website for service deals and specials for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave this positive review! We’re glad to hear our service representatives are always available and knowledgeable, and making sure our guests get the help they need is always our goal. Looks like we must have run out of snacks during your visit, but next time be sure to check with our receptionist, she'll restock them for you! We really appreciate your feedback and look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay