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INFINITI of South Bay - Service Center

Torrance, CA

4.5
1,600 Reviews

1,600 Reviews of INFINITI of South Bay - Service Center

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August 18, 2025

Service was great as usual. Jaime patiently explained to me what the issue was and how to prevent it in the future. More

by ZHENYA999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Either incompetent tech or deceptive about how to address mechanical issues until manufacturer’s warranty expires then charge the worst case scenario. Plus, over charging and back pedaling on the fee. More

by Prosdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Over all they are professional and they are organize . They tell me what my car needs and my choice what to repair. More

by RODNIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Best place to go. They always make sure you feel like family when you go. More

by Dchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

I received excellent service while working with Edison. He was extremely nice and answered my questions regarding my vehicle. I will definitely be back to work with him again More

by SHAUNTIA.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the receiptinist name but she was very helpful and friendly as well.
August 16, 2025

Andre did a great job. My car was serviced almost immediately, Andre gave me updates and helpful information, and everything was done within about two hours. Great job! More

by peter.matthew.winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Very efficient and good customer service The facility is very clean The staff is very kind and helpful More

by FLOR.GABE1
Recommend Dealer
Yes
Employees Worked With
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Butler
August 15, 2025

This was my first time at the South Bay Infiniti dealer. Carlos and Andre provided excellent customer service. Thank you so much! More

by NANCY.BARBA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

I had a very good experience. They told me two hours and it was exactly that. More

by meechie78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

We will continue to frequent Infinity for all our car needs. The staff is superb! More

by T_ESTANISLADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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