INFINITI of South Bay - Service Center
Torrance, CA
1,411 Reviews of INFINITI of South Bay - Service Center
Awesome Had great experience with service advisor Wendy. She was awesome and service was quick. Will always request her from now on. Shuttle service was grea Had great experience with service advisor Wendy. She was awesome and service was quick. Will always request her from now on. Shuttle service was great More
Not happy One service I am told need brakes and fix the third light. The cost quoted 400.00. Several months later went back they said breaks were ok did not ne One service I am told need brakes and fix the third light. The cost quoted 400.00. Several months later went back they said breaks were ok did not need to replace and the third light was now going to cost over 600.00. I was not happy about either feel I cannot trust what they told me at service. .The 600.00 was for the light only did not include breaks. More
25K service; check air conditioning; fix recall Ever was an excellent service rep. He delivered as promised. Thoroughly satisfied with the way I was treated, as well as then entire experience. Tha Ever was an excellent service rep. He delivered as promised. Thoroughly satisfied with the way I was treated, as well as then entire experience. Thanks again for everything! More
Amazing customer service elegant waiting area. Enjoyed the peacefulness of the waiting area. The customer service was excellent and advisor was very helpful and friendly. Taki elegant waiting area. Enjoyed the peacefulness of the waiting area. The customer service was excellent and advisor was very helpful and friendly. Taking car back for service here from now on. More
Edson is the best. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. Being that I have serviced my Infinit's with this dealership through three different ownership's, I cannot rate the current ownership at this time. However, Edson Is a fantastic service writer. I will not go there unless he helps me. I appreciate the relationship we have and I hope he never leaves. More
Nail on tire Edson was awesome. He is friendly and super professional. Always take care of me and my car. Amazing employee. I recmmend Infiniti of South Bay. Edson was awesome. He is friendly and super professional. Always take care of me and my car. Amazing employee. I recmmend Infiniti of South Bay. More
I had a Great Experience at South Bay Infinity I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is very comfortable with complimentary coffee, water and snacks. Television for entertainment. Most of all, they'll thoroughly explain everything about your car and have you ready to go quickly. More
Great Experiance Edson my service advisor was very helpful He knows how to talk to people To care of me and explained every detail that was done to my car. Edson my service advisor was very helpful He knows how to talk to people To care of me and explained every detail that was done to my car. More
eXcellent service On time and courteous service. Waiting area was clean and comfortable. I would recommend this dealer to my network. service was very quick and profes On time and courteous service. Waiting area was clean and comfortable. I would recommend this dealer to my network. service was very quick and professional. More
Always Courteous and No High Pressure Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out thin Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out things that the car will need and why. All the employees in the service department are awesome and Edson stands out. More