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INFINITI of South Bay - Service Center

Torrance, CA

4.5
1,532 Reviews

1,532 Reviews of INFINITI of South Bay - Service Center

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January 20, 2023

Bad customer service, worker did not give me the full and respectfully customer service I needed. More

by GARCIAALANO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vargas
January 16, 2023

Had a few issues with my battery but Carlos the manager cleared it all up for me More

by APRLOV68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

I enjoy receiving promotions every month from this dealer! I would avoid dealers before until I started coming to Infiniti of South Bay, always provide great service! More

by MORALESI64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Very quick and professional service. It was easy to get an appointment as well. They also didn't pressure me to get other things services on outside of what was necessary and that I requ More

by DSLIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
January 08, 2023

Infiniti did an amazing job and their customer service is fantastic. Always a great experience with Edson. More

by SANIFELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

Excellent & timely service/repairs. Friendly service technicians checked in every step of the way. Fair pricing for dealership service, & everyone on staff kind & caring. More

by Samantha M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
January 06, 2023

Jaime took great care of me and was very accommodating with the timing of my service (I was squeezing it in with two doctor appointments that day). Then he helped by getting me in and out quickly. Great e More

by JENNIFEREDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Good customer service for the service done on my car The service was done on time More

by AMINLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
January 04, 2023

Brought our QX-60 in for repair, and you quoted us $18,000 for a new engine!!!!!!🤬🤬🤬. Shame on you……. Brought to a very respected Mechanic….you shook is head, told us what a bunch of schmuck More

by Matt.moro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
January 04, 2023

This is probably the 4th time that I have visited this place and by far this was the best. Efficient and polite. Thank you. More

by CYVOROZCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
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