INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Thank you for letting us and others know that you received outstanding customer service from start to finish. Edson is a true professional who makes an effort to communicate at the beginning, during and after any service is performed. We are grateful that he made you feel welcomed from the minute you arrived. Thanks for such a positive review, this is what keeps our team motivated. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Another great review for our Service Advisor Edson! Thank you for letting us and others know that Edson was helpful and kept you informed on your servce visit. He has been with INFINITI of South Bay for many years and understands the importance of good communication. Thank you for chosing INFINITI of South Bay for yoru service needs. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for recognizing our team in providing excellent and quick service... we strive for your complete satisfaction and we so appreciate when it isrecognized. The Starbucks coffee machine is a treat, isn't it? We are glad that you were able to enjoy a gourmet cup during your visit. Thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

How stressful to have to have your vehicle towed from the highway. We are so pleased to learn that Edson and our service team was able to quickly diagnose the problem, communicated through the process and was able to quickly get you backon your way. Thank you for recongizing the efforts of our team, we are grateful. Carlos Robles Service Manager INFINITI of South Bay

Elaine_Gonzalez310 responded

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INFINITI of South Bay responded

Elaine, Thank you for the great review of your service visit here at INFINITI of South Bay. It's awesome to hear that Jerry is providing exceptional customer service. Thank you for your business and your time in letting others know about your experience with us. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

As the Service Manager at INFINITI of South Bay it is so nice to read such positive feedback on our service team. Thank you for letting us and others know that we have provided exceptional service and have always put your interests first. This is what creates customers long-term relationships and customers for life. Thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Donna, Thank you, we couldn't imagine a better review. Letting us know that you found my team to be attentive, trustworthy and professional shows to me that our focus on customer satidfation is paying off. We appreciate your business an your loyalty. Thank you for being an INFINITI of South Bay client! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Aries, We cannot identify your visit with the credentials you have left, and this is concerning to us. We would appreciate the opportunity to resolve your concerns. We strive to deliver excellent communication through out the service process, this is one of our main goals to ensure client satisfaction. Please contact me personally so that I can help resolve the concerns. You can reach me at 310-325-5555. Thank you. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Friendly, professional and knowledgeable... Hemal, thank you so much for this review. Looks like Jaime did a great job communicating. Thank you so much for the great review, and for your business. We appreciate great clients like you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Geo, Thank you for letting us know that Edson AGAIN went the extra mile. That's what it's all about - complete customer satisfaction. We appreciate your business and your loyalty to our team here at INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay