INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Truth and transparency! Here at INFINITI of South Bay we will advise you of the maintenance and repair needs that are current, and pending. It is our obligation to keep you and your family safe on the road and your vehicle running at a suitable performance level. We will never upsell or recommend services that you do not need. Thank you for recognizing this. We appreciate your review and your business. Thank you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Jimenez, Thank you for the awesome 5-STAR review of your experience with your service advisor, Jaime. As advisors, it is our service team's responsibility to communicate in a friendly, thorough and professional way. And in doing so, show transparency and build trust. It is so good to hear that Jaime exceeded your expectations. We will be sure to let him know. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

WOW! We've been together for almost a decade! Thank you for being so loyal to our team here at INFINITI of South Bay. We greatly appreciate that you have chosen us for your maintenance and repair needs. We look forward to serving you in the years to come. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you again for taking the time to let us know how we did and for the awesome 5-STAR review! Our team strives hard each and every day to provide fast, knowledgeable, and friendly service. Your recommendation lets us know that our team is on track! We appreciate your business and your loyalty to us here at INFINITI of South Bay. Thank you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Amy, hello and thank you! It's so great to read your review! We appreciate your loyalty to INFINITI of South Bay, and I will let your service advisor, Jaime, know about your positive feedback. We appreciate your business. Please check your monthly newsletter for sales and service offers, coupons, and discounts! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

007, We know how important it is to deliver for your mother-in-law. Just know that there is no secret mission here; we are all about exceptional service and complete client satisfaction. Please let me know how we can make you another satisfied client. You can reach me at 310-325-555 to discuss how we can help with any outstanding issues. If it helps, please know that we regularly post service specials and discounts on our website and monthly newsletter. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Fast, friendly, and courteous... what great accolades, thank you! It's always a pleasure to have you in the dealership. We appreciate your review, your recommendation and your business. Please be sure to check our monthly newsletter for new care offers, preowned discount and service coupons. Thank you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

This is an excellent review of your service experience here at INFINITI of South Bay with your service advisor Ever. He will appreciate learning that you received a friendly and professional experience. And, thank you for recognizing our facility! We strive to deliver the same luxury experience that our clients receive in our vehicles and in our dealership. PLUS, it looks like you've found our website service discounts. Please check back regularly, as they are updated monthly. Thanks for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for the great feedback on your experience with your service advisor, Edson. It is good to know that he listened, was efficient, and fair. These are all the qualities that make a long-term relationship. We appreciate your loyalty and look forward to servicing your maintenance and repair needs for years to come. Please remember to check our website for monthly service coupons, as they are updated monthly. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We appreciate the time you took to tell us that your Service Advisor Ever went above and beyond to provide an exceptional client experience. Feedback like this is the reward that our team strives to achieve. Thank you for your business and for choosing INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay