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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,509 Reviews

1,509 Reviews of INFINITI of South Bay - Service Center

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August 03, 2021

Infiniti of South Bay are great folks! Always greeted and checked up on. Everado is probably tired of seeing me, but he doesn’t show it. He’s always helpful with all my random service needs. More

by Sheng0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ever Villalobos
Aug 04, 2021 -

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

August 02, 2021

I prefer to opt out of this section but the system does not allow unless i write. This should be something that is optional to do. More

by LOPEZYESENIADC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Aug 02, 2021 -

INFINITI of South Bay responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

August 01, 2021

Fast, professional knowledgeable service, always a great experience. Not sure what else to say. Its just regular service i.love my car its great thank you More

by Owani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Matt Murillo
Aug 02, 2021 -

INFINITI of South Bay responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 31, 2021

My representative was helpful and provided excellent customer service…the service rep answered all questions regarding my self and needed future service. Thank you for your assistance More

by NONATAITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Murillo
Aug 02, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 29, 2021

For me , the best Infinti service department so far in my experience and will be back for other Sevice needs for my Infinti as needed as scheduled More

by FrankJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murillo
Jul 30, 2021 -

INFINITI of South Bay responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 29, 2021

Ever was Very Helpful and knowledgeable. He made the process very easy and smooth. That was my first time ever bringing my car to a dealership for service. More

by DIAMNDGYRL85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jul 30, 2021 -

INFINITI of South Bay responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 29, 2021

It’s always easy at Infinity of South Bay…Candice in the service department has been my contact for many years and is the perfect representative for your business… More

by LHOURWORLD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jul 30, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 29, 2021

Great service, very accommodating every time. And never pushy about recommendations. Well done guys. We’ll continue to go there due to the friendliness and honesty we experience. Thank you! More

by W Cal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos
Jul 30, 2021 -

INFINITI of South Bay responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 28, 2021

Good customer serviceAppreciate the car drop off and Good customer service Appreciate the car drop off and pick service Work was good A a a a a a a a a as. A More

by TANYA.RAGWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

INFINITI of South Bay responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 28, 2021

Convenient, great staff and quality work. Quick service Convenient, great staff and quality work. Quick service and easy to make appointments for service, They took care of my infinity Q 50 and all is More

by CITYVUWICKIE
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jul 29, 2021 -

INFINITI of South Bay responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

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