INFINITI of South Bay - Service Center

Always receive professional A+ service at Infiniti of South Bay. Service Advisor Edson Trujillo is the best. All the Service Advisors are top quality who deliver prompt, quality service. South Bay. Service Advisor Edson Trujillo is the best. All the Service Advisors are top quality who deliver prompt, quality service. More

Very friendly and helpful. Work finished in timely manner. Edson communicated very well with what service was needed. Very informative. Appreciated the over all experience. manner. Edson communicated very well with what service was needed. Very informative. Appreciated the over all experience. More

This is my 2nd visit. 1st visit with appointment told me 2-3 hours wait. So I rescheduled. 2nd visit again told me 2 hours wait. Wasn’t happy about it but I had to wait. However, my car was done in less th 2-3 hours wait. So I rescheduled. 2nd visit again told me 2 hours wait. Wasn’t happy about it but I had to wait. However, my car was done in less than 45 minutes I think for appointments should have 1 hour max wait. 2-3 hours wait is way too long for a quick service with no major problems. More

Great service with knowledgeable people. Work done correctly the first time and a list of suggested work to be done at our discretion. I highly recommend this dealer for based on their proper care of correctly the first time and a list of suggested work to be done at our discretion. I highly recommend this dealer for based on their proper care of my infinity. More

This dealership treated me professionally and promptly when corresponding with me. The work that I had done took care of problem completely. I was extremely satisfied. when corresponding with me. The work that I had done took care of problem completely. I was extremely satisfied. More

The advisor was ready for me as I drove in. Provided information related to maintenance for the vehicle. Quality service was provided in all aspects of the work. information related to maintenance for the vehicle. Quality service was provided in all aspects of the work. More

Very unhappy with the lack of quality from the service Dept. I have taken my car in for the same repair multiple time and the problem is still not resolved. Dept. I have taken my car in for the same repair multiple time and the problem is still not resolved. More

Service writers are excellent. Brought car in without appointment and needed repair done in 4 hours. Got it done!!! And matched price on non-oem part. Was the right thing to do. Very Pleased. appointment and needed repair done in 4 hours. Got it done!!! And matched price on non-oem part. Was the right thing to do. Very Pleased. More

Excellent service, kept me informed on the progress of the repairs. My service rep even offered me a complimentary car wash which was different from the other dealership I had my car serviced before the repairs. My service rep even offered me a complimentary car wash which was different from the other dealership I had my car serviced before More