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INFINITI of South Bay - Service Center

Torrance, CA

4.5
1,543 Reviews

1,543 Reviews of INFINITI of South Bay - Service Center

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March 24, 2021

I can recommend South Bay InfinitiThey are very kind and I can recommend South Bay Infiniti They are very kind and friendly Also they have very good mechanics I trust them fully Thank you very much More

by MILTEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Mar 25, 2021 -

INFINITI of South Bay responded

We cannot thank you enough for your wonderful review of INFINITI of South Bay and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 24, 2021

Edson is super accommodating. He always takes care of you. He’s professional, knowledgeable, friendly, and goes the extra mile to makes sure you are happy and satisfied with your car services! More

by Jamieyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

INFINITI of South Bay responded

Hi Jamie, and thanks for the great feedback! We're very happy that Edson was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 22, 2021

Hello,The service I receive from Infiniti is great. The Hello, The service I receive from Infiniti is great. The service department is genuine and I now own my second car from South Bay. Keep up the fant More

by BELL.SANDY1983
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Wilson Chihuahua
Mar 23, 2021 -

INFINITI of South Bay responded

We really appreciate your feedback, Sandy. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 22, 2021

This is only my second time having service done here and again I am 120% impressed. I love watching how great they treat everyone and I’m impressed with the customer service. Even the gentleman who seems to More

by MEFLORENCE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Wilson Chihuahua
Mar 22, 2021 -

INFINITI of South Bay responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 22, 2021

Absolutely the best dealership customer service really nice friendly Took my car in for service they checked it out and everything was fine and me the keys changed my batteries in my keychain appreciate More

by TCOLEM125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Mar 22, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from INFINITI of South Bay. If there is anything more that we can do, please come back and see us again. Take care, Carlos Robles INFINITI of South Bay Service Manager

March 22, 2021

Very helpful in assisting with a speedy service. Wilson was very professional. This survey text word minimum is a terrible feature on this survey text More

by KELVIN.MCNAMEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Mar 23, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to write this review, Kelvin. We are pleased to hear that Wilson was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 21, 2021

The service was excellent. I received and oil change and tire rotation. They even fixed my passenger side seat for me. The service was quick as well More

by MOHOOD89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Mar 22, 2021 -

INFINITI of South Bay responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 19, 2021

Everyone was extremely helpful and knowledgeable especially Everardo and mechanic Noe. They made the process very easy and had a loaner vehicle ready for me. More

by Leslie Barajas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Mar 19, 2021 -

INFINITI of South Bay responded

Leslie, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 19, 2021

no problem when ever i need an appointment right away especially candice she’s very helpful. That’s why I always get my appointment to her. More

by WREBULLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Mar 19, 2021 -

INFINITI of South Bay responded

Thanks for your outstanding review! I'm very happy to hear that Candice was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

March 18, 2021

Candice Roxas was the service person who took care of Candice Roxas was the service person who took care of me. She was incredibly kind and professional , and I intend to return to that dealership for s More

by THECHAFFEUR94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Mar 19, 2021 -

INFINITI of South Bay responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Candice does for INFINITI of South Bay and our customers. Hope to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

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