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INFINITI of South Bay - Service Center

Torrance, CA

4.5
1,544 Reviews
Call Service Center (310) 341-4462

1,544 Reviews of INFINITI of South Bay - Service Center

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December 14, 2020

I always receive great service. My carIs wonderful and I always receive great service. My car Is wonderful and tip top condition. Wilson always help me . Thankful for the best service ever received period More

by RAMIAHDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
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Dec 14, 2020 -

INFINITI of South Bay responded

Hi, and thanks for the great feedback! We're very happy that Wilson was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Carlos Robles INFINITI of South Bay Service Manager

December 13, 2020

Excellent service. Professional and courteous. Always feel welcomed and believe getting a fair price on service of car. Service Department always responds if you leave a message too. More

by THEODORE3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Wilson Chihuahua
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Dec 14, 2020 -

INFINITI of South Bay responded

Theodore, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 12, 2020

The Infinity staff are great. I was there a few weeks ago, and everyone were professional and courteous. I would recommend my family and friends. Have a great holiday. More

by DECADE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Dec 14, 2020 -

INFINITI of South Bay responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 10, 2020

I like going to get my car serviced because of the high level of customer service. The cleanliness of the waiting room and free WIFI are a bonus! More

by jzasea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Dec 11, 2020 -

INFINITI of South Bay responded

Jzasea, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 09, 2020

The place is nice and clean I love going there to get my car work on. These people are very nice and kind to you More

by SADISIA_TOPDOG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
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Dec 10, 2020 -

INFINITI of South Bay responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 09, 2020

I actually love going to get my car serviced because of the hospitality and friendliness of this dealership. They are consistently professional and attentive and the restrooms are clean. More

by DELORESLAKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Candice Roxas
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Dec 10, 2020 -

INFINITI of South Bay responded

Delores, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing INFINITI of South Bay for your vehicle needs. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 08, 2020

This dealership is always courteous and efficient and I will continue to go there for as long as own this car which I hope is a. Wry long time still. More

by ERNEST_HANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Report | Print
Dec 10, 2020 -

INFINITI of South Bay responded

Ernest, we appreciate your kind words about our service team. Thank you for choosing INFINITI of South Bay for your vehicle needs. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 08, 2020

Always super helpful I feel like they don’t upsell but Always super helpful I feel like they don’t upsell but provide information Edson is my go-to guy but Wilson and others have also been great More

by DUNNS066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2020 -

INFINITI of South Bay responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Edson, Wilson, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 08, 2020

This was a pretty good experience bringing in my 2015 q50 premium n had it fixed in no time excellent service had alot of help👍 More

by SLIMBG48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Dec 10, 2020 -

INFINITI of South Bay responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

December 07, 2020

What I think about the dealership? The people were professionals, polite, honest and trustworthy. I will recommend, my customers when I need your assistants. Thank you guys very much. More

by Ajerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Dec 07, 2020 -

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

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