INFINITI of Tallahassee

I made my appointment at Kraft Infiniti Tallahassee FL for a check engine light. I was told I needed another oil change even though my oil was still good from my last oil change. I was told I had chunks o for a check engine light. I was told I needed another oil change even though my oil was still good from my last oil change. I was told I had chunks of my car tire missing, I ask if I can purchase now and was told there were none available with out even looking for them. They returned my car partially put back together, missing 5 clips along front passenger tire well and engine compartment. I was recommended that I replace spark plugs and pcv valve but I just had those replaced three weeks earlier at Bondy Nissan of Dothan, AL. This is my worst experience at any Infiniti Dealership by far. More

Great service provided by Izzy. The professionalism, courtesy and attentiveness shown by Izzy was greatly appreciated. This was a Great improvement over the service that I have rece The professionalism, courtesy and attentiveness shown by Izzy was greatly appreciated. This was a Great improvement over the service that I have received in the past. More

Salesman Paul was excellent to deal with. He has an excellent knowledge of the vehicles, carefully explained all details on the vehicle and easy to reach a satisfactory deal on a 2023 Q50! He has an excellent knowledge of the vehicles, carefully explained all details on the vehicle and easy to reach a satisfactory deal on a 2023 Q50! More

Carl was sweet, I appreciated that he he called, me about my vehicle even when he was off duty. my vehicle even when he was off duty. More

Wonderful salesman Paul, wonderful manager Vinny! Wonderful experience all around! I would definitely recommend Kraft! First rate service and no pressure sales! Wonderful experience all around! I would definitely recommend Kraft! First rate service and no pressure sales! More

The service department down not keep you updated on your vehicle. I had to call for a status update each time. vehicle. I had to call for a status update each time. More

Excellent customer service and make sure all your questions are answered. Highly recommend Infiniti of Tallahassee. questions are answered. Highly recommend Infiniti of Tallahassee. More

We are very pleased to write this review! Ed Baker, whom I pinned as “The G.O.A.T.” because of his stellar salesperson expertise, made our purchasing experience truly “a walk in the park”. Th Ed Baker, whom I pinned as “The G.O.A.T.” because of his stellar salesperson expertise, made our purchasing experience truly “a walk in the park”. This guy is truly a natural, the Greatest Of All Times! I cannot mention Ed without mentioning Vinnie, the financial muscle to get you the best financial deal ON EARTH!! Wow, what a Team! Thanks Guys!! Tommy and Norvik Bradham More

Very professional, friendly and polite to customers. Always checking on customers to see if they need anything. Always checking on customers to see if they need anything. More

Couldn’t have a better experience. Ed was very easy to work with buying my car. He explained in detail how all my options worked. Ed was very easy to work with buying my car. He explained in detail how all my options worked. More