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INFINITI of Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.5
489 Reviews
Call Dealership (813) 235-0317
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4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 489 reviews

April 15, 2024

The dealership attendant immediately came to me and asked me what they can do for me then informed my service manager that I am around. Then the manager took over More

by Eonyebueke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike English
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Helpful
April 10, 2024

It’s always a pleasure to deal with Eddie Diaz. He is always courteous and extremely respectful. He always provides me with impeccable service. Thank you Eddie! More

by Kjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz
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Helpful
April 07, 2024

Very professional and responsive to client’s needs. Great communication with clients to make sure were updated. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Tatum
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April 05, 2024

Muy limpio y organizado , la atención fue excelente y el servicio rápido y muy efectivo. Lo recomiendo 100% More

by laly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hbn
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April 02, 2024

Great customer service. Brent kept me up to date on the status of my vehicle and was provided a loaner More

by Endpointblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Helpful
April 01, 2024

If your loyal the dealership is loyal to you too! My service advisor is fantastic Eddie at the Tampa Dealership! More

by Infinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Service
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March 31, 2024

Long story short, Rip-off, lies, playing with words and manipulation! It's the worst experience ever More

by bassem.mattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
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Apr 03, 2024 -

INFINITI of Tampa responded

We're deeply sorry to hear about your extremely disappointing experience. Your feedback is truly concerning, and we take it very seriously. Providing honest and transparent service is paramount to us, and it's distressing to hear that you feel misled and manipulated. We want to address your concerns and will be reaching out to you to discuss. If you haven’t heard from us yet, please contact me. Brett Starling, General Manager, 813-694-1579

Helpful
March 30, 2024

Hector is the TRUTH! Check him out! Appreciate you for looking out. The car is great! More

by Michael1682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
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March 30, 2024

I went in for my service appointment and was advised on some other repairs which needed to be done. Great customer service and even gave me a few discounts! I have never had a bad experience and happy to b More

by debbra.hooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Helpful
March 29, 2024

The service provided by Austin was excellent! Great recommendation and quick in and out time. More

by asianpersuasion061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Helpful
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