INFINITI of Tampa

I had the worst experience with this dealership. I had a great experience with the service department for the past 3 years. I can’t say the same for the sales department. My sales advisor was Max. He did a great experience with the service department for the past 3 years. I can’t say the same for the sales department. My sales advisor was Max. He did a great job, but as for the management and finance departments, that’s where it went down hill! The lies and dishonesty. After going back and forth with Max we agreed on the out of pocket and monthly payments. Once I went into the FNI (finance) office he ask me for an additional monthly payment which I already agreed with my sale advisor that was part of the out of pocket expense and my sales advisor told them (management & finance). After numerous going back and forths for 10 minutes with the Finance guy name Jake and the manager, we kept hitting a dead wall. I was in the dealership all day and was so done with being there so I gave in and wanted to go home. Out of all buying experiences, I had the worst experience here. I will never do business with Infiniti of Tampa again. I can see why people are buying car’s online now vs going into a dealership. Take the 20/30 minute drive to clearwater Infiniti or Orlando, I’m sure you will have a better experience there. Stay away from the sales the department at Tampa Infiniti and you will thank me later. More

Nice amenities. Clean and comfortable. Customer service lacking this time. lacking this time. More

Professional operation. Brought in my QX80 for service. Got in quickly and service was completed quickly and I was on my way. Would recommend this dealer. Got in quickly and service was completed quickly and I was on my way. Would recommend this dealer. More

Salesperson was very friendly and knowledgeable. I would recommend him to family and friends. He answered all of my questions and explained everything related to my sale. recommend him to family and friends. He answered all of my questions and explained everything related to my sale. More

Beware if you have warantee don’t allow them to charge you for work that is free beware scammers I don’t recommend steven is not nice you for work that is free beware scammers I don’t recommend steven is not nice More

Excellent professional behavior very knowledgeable answered every question I had made us feel very comfortable. Even on follow up calls never hesitated to take time to answer questions or to show us w answered every question I had made us feel very comfortable. Even on follow up calls never hesitated to take time to answer questions or to show us when we brought the vehicle by the store. More

These guys are the reason why you’ll trust them and their team with your vehicle. Our cars always feel like new when service with them. team with your vehicle. Our cars always feel like new when service with them. More

I have been working with Infiniti of Tampa for many years and the Q50 is my third Infiniti. If I wasn't happy with them, I wouldn't keep coming back. and the Q50 is my third Infiniti. If I wasn't happy with them, I wouldn't keep coming back. More