INFINITI of Tampa

Misleading and Deceptive Sales Practices I was mislead and lied to during the sales process. In addition given poor information on my remaining payments and was told to do nothing, yet anoth I was mislead and lied to during the sales process. In addition given poor information on my remaining payments and was told to do nothing, yet another payment came out. Now I need to wait 4-6 weeks for a refund. Finally, the survey I was begged by multiple people to give perfect results shows it was completed, yet I never completed it. Highly suspicious knowing the issues that happened post sale. I would never do business with them again. More

Good car Good price After having a not so pleasant experience at this dealership With a different salesman I can honestly say my expectations weren’t that high. However, After having a not so pleasant experience at this dealership With a different salesman I can honestly say my expectations weren’t that high. However, Kevin was really great! He wasn’t pushy, he was relaxed and he dealt with my indecisiveness with ease lol. I would highly recommend buying from Kevin. I will definitely refer my friends who are interested in purchasing a car to Kevin. I’m satisfied with my purchase and I do feel like I got a great deal on my car! More

Kevin Mitchell was outstanding in ensuring that I was completely satisfied with my purchase. He was never pushy and although I did not get the price I wanted, he made sure to take in ensuring that I was completely satisfied with my purchase. He was never pushy and although I did not get the price I wanted, he made sure to take care of all the little things needed to close the deal. More

New Infiniti QX30 I purchased a new Infiniti QX30 AWD Luxe from Infiniti of Tampa. The process of buying the car was a little rough in the beginning and the dealershi I purchased a new Infiniti QX30 AWD Luxe from Infiniti of Tampa. The process of buying the car was a little rough in the beginning and the dealership had a hard time finding the car on their lot. Once the car was located and numbers were discussed, I drove my new Infiniti home that night with the understanding that the financing would need to be finalized after Christmas. The days leading up to the finalized approval were brutal, however Ce Ce Devereaux and Nicolas Parra made the deal happen with a great interest rate and terms. I truly couldn't be happier with the deal I got and my new QX30. Thanks Nicolas and Ce Ce for helping me buy my new Infiniti! More

Great customer service! I came in for headlight upgrade (to LED) and oil change. The service adviser was knowledgeable, courteous, and went over and beyond to get my car take I came in for headlight upgrade (to LED) and oil change. The service adviser was knowledgeable, courteous, and went over and beyond to get my car taken care of. I will definitely be back! More

Best Car Buying Experience I’ve Ever Had I can honestly say this was the best car buying experience that I have ever had. Everyone at the dealership made the experience stress free. I got exa I can honestly say this was the best car buying experience that I have ever had. Everyone at the dealership made the experience stress free. I got exactly what I was looking for in every aspect of my new vehicle and I couldn’t have done it without Kevin Mitchell and Pedro Arismendi. I can’t thank those guys enough for getting me into my new truck. I’m looking forward to working with Kevin in the future and recommending him to anyone I know who is in the market for a new or used vehicle. More

Used car purchase. The best car buying experience. and our sales man Nick was very professional. and he got us the price that we needed to be. I will definitely recommen The best car buying experience. and our sales man Nick was very professional. and he got us the price that we needed to be. I will definitely recommend him to all my friends and family. and I will also buy again in the future. to me it was a 5 star experience. More

Outstanding Service Yesterday, I purchased my first car from this dealership and it was overall a great experience. Kevin M was very patient and gave me all the options I Yesterday, I purchased my first car from this dealership and it was overall a great experience. Kevin M was very patient and gave me all the options I had. As a first time buyer this was very nerve wracking, but Infiniti Tampa made it a smooth, understanding process. More

Great service. Bought a 2019 Infiniti QX80 with Sebastian’s assiatcne. Had a great experience with him and was impressed with his prompt response to any Inquiries. Bought a 2019 Infiniti QX80 with Sebastian’s assiatcne. Had a great experience with him and was impressed with his prompt response to any Inquiries. Sebastian was professional and easy to work with. I highly recommend him. More

Terrible customer service from "Manager" Complete waste of time, Manager John Mcvay was rude, arrogant, nasty and condescending. Complete xxxxxx who gives "used car salesmen" the reputation t Complete waste of time, Manager John Mcvay was rude, arrogant, nasty and condescending. Complete xxxxxx who gives "used car salesmen" the reputation they have. I Would NEVER deal with this dealship again. More