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INFINITI of Tampa

Tampa, FL

4.6
627 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 627 reviews

November 27, 2018

Best Car Buying Experience I’ve Ever Had I can honestly say this was the best car buying experience that I have ever had. Everyone at the dealership made the experience stress free. I got exa More

by 225696Rt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Arismendi, Kevin Mitchell
Nov 27, 2018 -

INFINITI of Tampa responded

Thank you for taking the time to share your experience with me and the rest of our team here at INFINITI of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Kevin and Pedro were able to get you exactly what you were looking for. Please don't hesitate to reach out if you have any questions or need anything else. Trent Shaw, General Manager

November 25, 2018

Used car purchase. The best car buying experience. and our sales man Nick was very professional. and he got us the price that we needed to be. I will definitely recommen More

by bella123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Parra
Nov 26, 2018 -

INFINITI of Tampa responded

Thank you for the great review of INFINITI of Tampa. I am proud to hear that Nick was professional. We look forward to serving you again in the future. Trent Shaw, General Manager

November 19, 2018

Outstanding Service Yesterday, I purchased my first car from this dealership and it was overall a great experience. Kevin M was very patient and gave me all the options I More

by Briannabmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mitchell
Nov 26, 2018 -

INFINITI of Tampa responded

Thank you for the great review of INFINITI of Tampa. Your satisfaction is important to us, so I am pleased that Kevin was patient and created a smooth buying process. Congratulations on your purchase and we look forward to working with you again. Trent Shaw, General Manager

November 04, 2018

Great service. Bought a 2019 Infiniti QX80 with Sebastian’s assiatcne. Had a great experience with him and was impressed with his prompt response to any Inquiries. More

by Camry2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seabastian Manazano
Nov 06, 2018 -

INFINITI of Tampa responded

Thank you for your positive review of INFINITI of Tampa. I am happy to hear that Sebastian provided a great and professional experience. f there is anything we can do for you in the future, please let us know. Trent Shaw, General Manager

November 03, 2018

Terrible customer service from "Manager" Complete waste of time, Manager John Mcvay was rude, arrogant, nasty and condescending. Complete xxxxxx who gives "used car salesmen" the reputation t More

by Brad 747
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John McVay
Nov 05, 2018 -

INFINITI of Tampa responded

Thank you for your feedback. We regret to hear you feel this way about your experience and we are sorry that we did not meet your expectations. If you would like to discuss this further, please contact me at your convenience. Trent Shaw, General Manager, 813-324-2866

October 25, 2018

Great purchase Kevin was very helpful and kind. I feel very good about my purchase and the price. I plan to return to “upgrade” in the future. More

by Bunnybillion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mitchell
Oct 30, 2018 -

INFINITI of Tampa responded

Thank you for your positive review of INFINITI of Tampa. We appreciate your business and I am glad that Kevin was helpful and kind. Please do not hesitate to contact us if we can be of any further automotive assistance. Trent Shaw, General Manager

October 24, 2018

Phenomenal salesman I had a bad experience at Infiniti a couple of years ago. I had decided that I would never step in that dealership. However, i went back and met Kevi More

by Fowers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mitchell
Oct 25, 2018 -

INFINITI of Tampa responded

Thank you for the great review of INFINITI of Tampa. I am proud to hear that Kevin provided outstanding customer service. We appreciate your customer loyalty and we look forward to serving you again in the future. Trent Shaw, General Manager

October 22, 2018

Stay away from used/get a second opinion on service rec I bought a “certified clean car fax “ used G37 later found it had been in accident. Carfax says they don’t report all accidents and dealership should More

by Megan2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Stawski
Oct 24, 2018 -

INFINITI of Tampa responded

Thank you for taking the time to bring your experience to our attention. It is our expectation that every customer has a great experience with us. I am sorry to about your situation, and would be happy to speak with you further about these issues, if you could please contact me at your earliest convenience. Trent Shaw, General Manager, 813-324-2866

September 11, 2018

Nice Cars Dealership had a good amount of cars to select from and a convenient location. Service area is nice and have had a good experience in that service de More

by Marcoguy32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 12, 2018 -

INFINITI of Tampa responded

Thank you for your review. I am pleased to hear that you find that our service department is nice and our dealership has a good number of vehicles. Please let me know if I can be of further assistance. Trent Shaw, General Manager

September 06, 2018

Buyer beware!!!! They are crooked, salesy, and plain dishonest! Yesterday they were upset I didnt spend $1,700 on new tires (they told me by phone before I got there More

by Fishslayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember the name. Hispanic man.
Sep 07, 2018 -

INFINITI of Tampa responded

Thank you for taking the time to leave us feedback. We do our best to make sure we meet or beat our customers’ expectations, so we are disappointed when we hear when those expectations are not met. I appreciate your honest feedback regarding your service experience and would like to discuss this issue with you further. Please contact me at your earliest convenience. James Stawski, Service Manager, 813-324-2866

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