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INFINITI of Tampa

Tampa, FL

4.6
629 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 629 reviews

February 23, 2015

Eddie Diaz is the best service advisor that I have ever had. I took my 2014 Q50 Sport Hybrid in for its first service. Eddie Diaz has been my service advisor for my last three vehicles. I can call Eddie and ask More

by Nascar60X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz
Mar 03, 2015 -

INFINITI of Tampa responded

Thank you for taking the time to write a review for Infiniti of Tampa. We are glad to hear that Eddie in our service center took great care of you, as he always does! Please let us know when we may be of assistance to you in the future. Paul Snedic, General Manager, 813-235-0317.

February 06, 2015

Recommend Ask for Paul in the service department. He will always go the extra mile to make sure you are fully satisfied. He remembers his clients by name, alway More

by SF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Massidas
Feb 10, 2015 -

INFINITI of Tampa responded

SF, Thank you for taking the time to write a review for Infiniti of Tampa. We are glad to hear that Paul in our service center took great care of you! Please let us know when we may be of assistance to you in the future. Paul Snedic, General Manager, 813-235-0317.

January 28, 2015

Very satisfied with the Service Department I called the service department at 9:30 on a Monday morning and was able to get an appointment for my FX37 for 2:00 that afternoon for regular schedu More

by Audiomic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 29, 2015 -

INFINITI of Tampa responded

Thank you for taking the time to write a review for Infiniti of Tampa. We are glad to hear that your experience in our service center was top-notch! Please let us know if there is anything at all that we can do for you going forward. Paul Snedic, General Manager, 813-235-0317.

January 27, 2015

So far so good I worked with Anton and Jeremie to locate a late model FX or QX70 with very specific options and color. Perhaps I got lucky but within a day they loca More

by Toolfool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Boodan
Jan 29, 2015 -

INFINITI of Tampa responded

We are so glad that you took the time to tell us about your experience at Infiniti of Tampa. Anton and Jeremie are valued members of our team and we are pleased to hear they gave you the VIP treatment! Please let us know if there is anything at all that we can do for you going forward. Paul Snedic, General Manager, 813-235-0317.

January 27, 2015

Buying a Q70 remotely from Infinity of Tampa I worked remotely with Rich Dubin who was recommended to me by a business associate. Rich was responsive, very thorough and accommodating in working w More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Dubin
Jan 29, 2015 -

INFINITI of Tampa responded

Rick, We are so glad that you took the time to tell us about your experience at Infiniti of Tampa. We are glad to hear that Rich was able to help you find the perfect car! Please let us know if there is anything at all that we can do for you going forward. Paul Snedic, General Manager, 813-235-0317.

January 22, 2015

Great experience! I had a great experience with Courtesy Infiniti & with Rich Dubin. I left with a new car that I wasn't planning on purchasing that day, but the deal t More

by Kclei7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Dubin
Jan 29, 2015 -

INFINITI of Tampa responded

We thank you for taking the time to write a review for Infiniti of Tampa. I am glad to hear you enjoyed working with Rich while buying your car! Please let us know if there is anything we can assist you with in the future. Paul Snedic, General Manager, 813-235-0317.

January 13, 2015

Hooked on Infiniti for Infinity Words can't describe how happy and satisfied I am with my purchase. The team of Infiniti of Tampa met all my expectations and more, all my requests wi More

by gabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samule Dotson
Jan 13, 2015 -

INFINITI of Tampa responded

Thank you for taking the time to write a review for Infiniti of Tampa. I am glad to hear you enjoyed working with us. Please let us know if there is anything we can assist you with in the future. Paul Snedic, General Manager, 813-235-0317.

January 02, 2015

Patient and attentive sales pro. Work with again in a second I recently purchased a 2003 Porsche 911 from Aaron at Infiniti of Tampa and need to write this review. I experienced an extremely solid and painless u More

by rodanone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Scheible, John McVay
Jan 13, 2015 -

INFINITI of Tampa responded

Thank you for taking the time to write a review for Infiniti of Tampa. I am glad to hear you enjoyed working with us. Please let us know if there is anything we can assist you with in the future. Paul Snedic, General Manager, 813-235-0317.

December 04, 2014

This Dealership Poisons People. Fact. After telling numerous service members not to use chemicals in my car because I am chemically sensitive, they used two of the most dangerous consumer More

by Benjamin Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Stawski
September 18, 2014

Infiniti was careless with its customers personal info Customer Alert: On Wednesday, August 20, 2014, the NAME, ADDRESS, and TELEPHONE NUMBER of a customer of Infiniti of Tampa was given to a TOTAL STRANG More

by michael.j.duggar
Recommend Dealer
No
Employees Worked With
Records and customer service employees
Oct 09, 2014 -

INFINITI of Tampa responded

Mr. Duggar, Thank you for taking the time to write a review about your experience. It is an integral part of our best practices to make sure than any and all sensitive documentation and information about our customers is kept safe and confidential at all times. When you had your car serviced at the other dealership, it does pull up the name, address, and telephone number of a previous owner. This happens for a couple reasons: to make sure there is accurate reporting for any repair/maintenance done to the car for insurance/claims issues, to keep an accurate account of the life of the car, and to make sure that contact can be made to any previous owners of the vehicle if it is found abandoned/etc. I would like to reassure you that any information you saw in regard to your car was basic information and in no way in violation of our policies and procedures. If you would like further clarification of any details, please do not hesitate to contact me. Paul Snedic General Manager 813-235-0317

Nov 13, 2014 -

INFINITI of Tampa responded

Mr. Duggar, Thank you for taking the time to write a review about your experience. It is an integral part of our best practices to make sure than any and all sensitive documentation and information about our customers is kept safe and confidential at all times. When you had your car serviced at the other dealership, it does pull up the name, address, and telephone number of a previous owner. This happens for a couple reasons: to make sure there is accurate reporting for any repair/maintenance done to the car for insurance/claims issues, to keep an accurate account of the life of the car, and to make sure that contact can be made to any previous owners of the vehicle if it is found abandoned/etc. I would like to reassure you that any information you saw in regard to your car was basic information and in no way in violation of our policies and procedures. If you would like further clarification of any details, please do not hesitate to contact me. Paul Snedic General Manager 813-235-0317

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