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INFINITI of Tampa

Tampa, FL

4.6
625 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 625 reviews

January 27, 2015

So far so good I worked with Anton and Jeremie to locate a late model FX or QX70 with very specific options and color. Perhaps I got lucky but within a day they loca More

by Toolfool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Boodan
Jan 29, 2015 -

INFINITI of Tampa responded

We are so glad that you took the time to tell us about your experience at Infiniti of Tampa. Anton and Jeremie are valued members of our team and we are pleased to hear they gave you the VIP treatment! Please let us know if there is anything at all that we can do for you going forward. Paul Snedic, General Manager, 813-235-0317.

January 22, 2015

Great experience! I had a great experience with Courtesy Infiniti & with Rich Dubin. I left with a new car that I wasn't planning on purchasing that day, but the deal t More

by Kclei7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Dubin
Jan 29, 2015 -

INFINITI of Tampa responded

We thank you for taking the time to write a review for Infiniti of Tampa. I am glad to hear you enjoyed working with Rich while buying your car! Please let us know if there is anything we can assist you with in the future. Paul Snedic, General Manager, 813-235-0317.

January 13, 2015

Hooked on Infiniti for Infinity Words can't describe how happy and satisfied I am with my purchase. The team of Infiniti of Tampa met all my expectations and more, all my requests wi More

by gabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samule Dotson
Jan 13, 2015 -

INFINITI of Tampa responded

Thank you for taking the time to write a review for Infiniti of Tampa. I am glad to hear you enjoyed working with us. Please let us know if there is anything we can assist you with in the future. Paul Snedic, General Manager, 813-235-0317.

January 02, 2015

Patient and attentive sales pro. Work with again in a second I recently purchased a 2003 Porsche 911 from Aaron at Infiniti of Tampa and need to write this review. I experienced an extremely solid and painless u More

by rodanone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Scheible, John McVay
Jan 13, 2015 -

INFINITI of Tampa responded

Thank you for taking the time to write a review for Infiniti of Tampa. I am glad to hear you enjoyed working with us. Please let us know if there is anything we can assist you with in the future. Paul Snedic, General Manager, 813-235-0317.

December 04, 2014

This Dealership Poisons People. Fact. After telling numerous service members not to use chemicals in my car because I am chemically sensitive, they used two of the most dangerous consumer More

by Benjamin Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Stawski
September 18, 2014

Infiniti was careless with its customers personal info Customer Alert: On Wednesday, August 20, 2014, the NAME, ADDRESS, and TELEPHONE NUMBER of a customer of Infiniti of Tampa was given to a TOTAL STRANG More

by michael.j.duggar
Recommend Dealer
No
Employees Worked With
Records and customer service employees
Oct 09, 2014 -

INFINITI of Tampa responded

Mr. Duggar, Thank you for taking the time to write a review about your experience. It is an integral part of our best practices to make sure than any and all sensitive documentation and information about our customers is kept safe and confidential at all times. When you had your car serviced at the other dealership, it does pull up the name, address, and telephone number of a previous owner. This happens for a couple reasons: to make sure there is accurate reporting for any repair/maintenance done to the car for insurance/claims issues, to keep an accurate account of the life of the car, and to make sure that contact can be made to any previous owners of the vehicle if it is found abandoned/etc. I would like to reassure you that any information you saw in regard to your car was basic information and in no way in violation of our policies and procedures. If you would like further clarification of any details, please do not hesitate to contact me. Paul Snedic General Manager 813-235-0317

Nov 13, 2014 -

INFINITI of Tampa responded

Mr. Duggar, Thank you for taking the time to write a review about your experience. It is an integral part of our best practices to make sure than any and all sensitive documentation and information about our customers is kept safe and confidential at all times. When you had your car serviced at the other dealership, it does pull up the name, address, and telephone number of a previous owner. This happens for a couple reasons: to make sure there is accurate reporting for any repair/maintenance done to the car for insurance/claims issues, to keep an accurate account of the life of the car, and to make sure that contact can be made to any previous owners of the vehicle if it is found abandoned/etc. I would like to reassure you that any information you saw in regard to your car was basic information and in no way in violation of our policies and procedures. If you would like further clarification of any details, please do not hesitate to contact me. Paul Snedic General Manager 813-235-0317

August 14, 2014

Sunroof Repair I took my 2008 G37S to have the sunroof repaired. Sunroof was repaired to my satisfaction. I have no comment on Customer Service or Over All Experienc More

by lrojas3127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Stawki
Aug 15, 2014 -

INFINITI of Tampa responded

Thank you for letting me help sort out any issues you may have been having. If you need anything in the future please let me know. Paul Snedic General Manager 813-235-0318

Aug 15, 2014 -

lrojas3127 responded

Paul thank you for your help on this matter.

May 16, 2014

Not impressed I would not recommend my friends and family to this dealership. I guess since we were buying a used car and not an infiniti we were treated differentl More

by TashaNWatkins
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Jun 24, 2014 -

INFINITI of Tampa responded

Tasha, Thank you for bringing your experience to my attention. I am sorry to hear we did not meet your expectations and have left you feeling frustrated and disappointed. I would like to further discuss your experience at your convenience. Please call me at 813-235-0317 so that we may work to resolve all outstanding issues. Thank you, Paul Snedic General Manager

March 09, 2014

Anton was really great. He provided us the details we were looking for and great lease rate. John McVay was also a pleasure to work with during the contract portion of the sales meeting. I'm very pleas More

by pmikhail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Boodan
Mar 10, 2014 -

INFINITI of Tampa responded

Thank you for the 5 star rating! I am glad to hear you enjoyed working with Anton and John! Please let us know if you have any further questions. Best, Paul Snedic General Manager

February 06, 2014

Worked With Aaron. He was very professional and informative. Superior Staff at Infinity of Tampa! Professional and comfortable purchasing environment. Great Followup. Love my car. More

by luna2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Scheible
Feb 06, 2014 -

INFINITI of Tampa responded

Congratulations on your new car purchase! I am so glad to hear you are loving it and that you had an enjoyable and comfortable car buying experience. Please let me know if we can be of any further assistance. Best, Paul Snedic General Manager

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