
INFINITI of Tampa
Tampa, FL
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John did a wonderful job of listening to my needs and situation and offering me options. He called back and kept me updated as promised in a timely fashion. I was treated in a friendly and respectful way situation and offering me options. He called back and kept me updated as promised in a timely fashion. I was treated in a friendly and respectful way. There were no games. Just direct conversations about the different aspects of the vehicle buying process. He went the extra mile by being supportive and encouraging. He certainly wanted to sell me a car but only if it was the right fit. His focus is obviously on building long-term relationships with his customers. I certainly will contact John when I am in the market to purchase my next car. I trust he will answer all my questions, show me cars he believe are a good fit from the information he has collected by really listening to me, and present me with options so I can make a decision with confidence. In addition, everyone else I dealt with at the dealership, the sales manager Ron, and Dan in finance were friendly, helpful, and respectful. Again, they provided information and options in an easy to understand way - no hype, no games, and no pressure. I had gone to three other dealership before purchasing here. All of them failed to convey any genuine interest in helping me find the right car for me. Their primary concern was to sell me a car and I felt more like a dollar sign than a person. They did it by belittling me, badgering me, and insisting they were giving me a great "deal" without supporting that claim with solid numbers. My recommendation does not come lightly. As a whole, I have found used car dealers to be dishonest, aggressive and disrespectful. In fact, John, Ron, and Dan can all tell you I was defensive and kept waiting for the other shoe to drop. I was sure they were hiding something they were going to bring out at the last minute and say "oh by the way." But that never happened. If you are in the market to buy a pre-owned car, please do contact John McVay. I promised he will treat you directly, fairly, and respectfully. I had never met any of the people at this dealership prior to this experience. So it surprises even me that I am giving them such a glowing review. More
aaron was the best person of buying infinites for 20 years with. he was patient, kind, and made of feel that HE TRUELY, was helping us BUY a car, not selling a car!!! c.m.simon years with. he was patient, kind, and made of feel that HE TRUELY, was helping us BUY a car, not selling a car!!! c.m.simon More
Marc Fisher was great. He did not pressure us and allowed us to make the decision on our own. He was very knowledgable about the Infiniti product and taught us about the vehicle we purchased. GREAT OVERALL us to make the decision on our own. He was very knowledgable about the Infiniti product and taught us about the vehicle we purchased. GREAT OVERALL experience. Could not have asked for anything better!!!! More
Always courteous when making appoinenta by phone able to accommodate schedule always pleasant to deal with good explanation on services and helps schedule splitting out if needed for budget accommodate schedule always pleasant to deal with good explanation on services and helps schedule splitting out if needed for budget More
I went online and had a pre-negotiated price through USAA's Car Buying Service. Within 15 minutes of clicking for the dealer to contact me, Marc called and we had an appointment set up for me to come l USAA's Car Buying Service. Within 15 minutes of clicking for the dealer to contact me, Marc called and we had an appointment set up for me to come look and test drive my dream car. When I arrived, Marc was respectfully and kind, allowing me to look around for the perfect model with just the right options. It was the easiest,quickest, and greatest car experience of my life! Thanks Infiniti of Tampa!!! I LOVE my 2012, G-37, hardtop convertible. More
I have been to several Infinity dealers plus other car dealerships. I was not treated seriously or with any respect by any of them except Marc Fischer at Infinity of Tampa and I might add that it was jus dealerships. I was not treated seriously or with any respect by any of them except Marc Fischer at Infinity of Tampa and I might add that it was just a fluke that we stopped there because we were on our way to McDill Air-force Base. Marc Fisher had us interested and in the new car of our dreams. If not for Mr. Fisher we would not be the proud owners of our Infinity and you would not have sold a very expensive car. More
I was very pleased with my purchase from Mark Fisher/ Infiniti of Tampa. Marc was professional and accommodating, helping me get the car and deal I wanted. He was so helpful that I decided to make the dr Infiniti of Tampa. Marc was professional and accommodating, helping me get the car and deal I wanted. He was so helpful that I decided to make the drive from Melboune to Tampa to take delivery of my G37. Infiniti of Tampa is a great dealership, first class and I would strongly recommend Marc/ Infiniti of Tampa to any one intereasted in the purchase of a new car. More
Very good service, knowledgeable, and friendly employees, no pressure to buy. Very helpful, spent two hours looking at new Infinity FX 35s with no pressure to hurry up the deal. Joe Peters was great. Cl no pressure to buy. Very helpful, spent two hours looking at new Infinity FX 35s with no pressure to hurry up the deal. Joe Peters was great. Clean and efficient dealership! More
Almost one week ago my husband and I decided to get a new Almost one week ago my husband and I decided to get a new car. We had been through this process before; however, in this occasion was totally d Almost one week ago my husband and I decided to get a new car. We had been through this process before; however, in this occasion was totally different because the sales person that we found at the Infinity of Tampa dealer. We were dealing with Joe Peters and I think we had the best car buying experience with him at Infiniti of Tampa. He was able to find a car that met all our criteria. We didn’t feel pressured by him. He was so patient with us. He was fantastic. So after three hours of processing, driving test, etc., we were driving home our 2012 Infinity FX35. It was an uncomplicated experience and we would highly recommend Joe as the right person to deal with at the Infiniti of Tampa. More
Recently, I purchased a 2010 G37 from Infinity of Tampa. I looked at cars from numerous dealers and the process took some time. My salesman, Robert Ahrens, was great with follow-up and patient throughout th I looked at cars from numerous dealers and the process took some time. My salesman, Robert Ahrens, was great with follow-up and patient throughout the process. He was able to find a car that met all my criteria. Unfortunately, the car had a few deep surface scratches. Robert and his manager, Ron Surette, assured me the scratches could be removed. Ron said they would make sure the car was perfect before I ever took it off the lot. The repair took three days and was worth the wait. They not only met, but exceeded my expectations! Jess, my service advisor, was fantastic. He gave me a loaner car and was always available to let me know how the repair was progressing. They even found a few spots I missed. This dealership went above and beyond to make sure I was completely satisfied. More