INFINITI of Tampa

We shopped for a new SUV with Abe, and ended up buying within a few days of our test drive. Abe and Infiniti were great, price was competitive, and he whole experience was extremely smooth. I would even s within a few days of our test drive. Abe and Infiniti were great, price was competitive, and he whole experience was extremely smooth. I would even say that it was the easiest new car buying experience of my entire life -- and that's saying something (I've driven nothing but Toyota/Lexus for quite a few years). Love the Qx56 too. Amazing vehicle so far. More

I bought a 2001 Toyota Sienna from this company over the internet and dealt with Jamaal. This was the best buying experience I've ever had we were very happy with the vehicle when we got there, it was as st internet and dealt with Jamaal. This was the best buying experience I've ever had we were very happy with the vehicle when we got there, it was as stated and no surprizes. Which I was very thankful for because we flew in on a Saturday and drove over 1,000 miles to get home. Jamaal is a true gentleman and a pleasure to do business with. Thanks, Jarod S. (Indiana) More

The front end on my G35 rattles on rough roads. I took the car to Infiniti of Tampa for this FIVE times, and they were never able to fix the problem. Instead, the service manager eventually went on a test the car to Infiniti of Tampa for this FIVE times, and they were never able to fix the problem. Instead, the service manager eventually went on a test ride with me, declared that the sounds coming from the suspension were normal road noise, and refused to do any further work on the car. This was after FOUR Infiniti service persons had already acknowledged that the noise was not normal. Nissan Consumer Affairs refused to do anything about it. Afterwards, I asked Nissan if I could just take the car to another dealership and let them try to repair the rattle. I was told no, there would be no other attempts to repair the car because the service manager at Infiniti of Tampa had stated that that the car was functioning normally and that there was nothing to repair. Also, various people in the service department at Infiniti of Tampa have flat out lied about other issues. For example, checking off items on a maintenance list that were never actually checked, saying the car needed new tires when it clearly did not, saying it needed a front end alignment when it didn't, and more. For that matter, the service manager told me at one point that to help make up for all my troubles, if I bought a set of tires he take care of the mounting and balancing for free - but I'd just gotten a mail-out coupon for free mounting and balancing from the dealership several days before. More

I recently leased a G 37 Sport sedan. I had the pleasure to have Ron as my sales representative. He was very professional and respectful. This is my third Infiniti which I have leased in the past 9 years. to have Ron as my sales representative. He was very professional and respectful. This is my third Infiniti which I have leased in the past 9 years. In comparing my experience from the past two vehicles, Ron was by far the most efficient and honest representative that I have had to do business with. He met my expectations in regards to the type of car and pricing I was looking for and went above and beyond to make sure the service was completed smoothly and quickly as he promised. Ron's service was above and beyond my expectations. He took the time to deliver my new car from Tampa to Orlando on a Saturday to my home. His communication skills were unremarkable. He is truly a representative that has the qualities and professionalism as a leader which should be modeled by all of his co-workers. I believe having Ron Murray one of the managers for Infinity of Tampa is a true asset for what he represents. I believe he has all of the qualities and experience one needs to be in his position and to grow into any other management positions. I appreciate all that Ron has done for me and my family and I look forward into the near future in purchasing a car for my wife with Ron. Sincerely, Vinny Vurro More

If you are tired of dealing with the typical car dealership and sales weasals, Infiniti of Tampa is the place for you. After a multi-week exhaustive search, my wife and I went to Infiniti of Tampa t dealership and sales weasals, Infiniti of Tampa is the place for you. After a multi-week exhaustive search, my wife and I went to Infiniti of Tampa to see if we could afford a high-class vehicle like an Infiniti. Much to our surprise, Rich Dubin did not waste my time with back and forth nor try to undervalue my trade. I felt like I was being treated as a respected individual and that I was getting a good deal. In another show of good customer service, the car that we wanted was not on the lot and Rich found the car for us and did not try and re-negotiate the deal...that is a rare trait in the car sales industry. This is a high-quality location and the staff is professional and treats you well. More

Mr. Gupta was, as usual, honest and precise with his options to lease a new car instead of buying a used one. My payments were in fact, reduced and I'm driving a new model car. This is the my fifth ca options to lease a new car instead of buying a used one. My payments were in fact, reduced and I'm driving a new model car. This is the my fifth car leased through Infinita of Tampa. More

First, this was our first attempt at purchasing a vehicle via the internet and I was not sure what to expect from the dealer or the process. Ron Murray was the sale associate who assisted my wife and I throu via the internet and I was not sure what to expect from the dealer or the process. Ron Murray was the sale associate who assisted my wife and I through this experience and he was absolutely wonderful in walking us through the purchasing of a very nice used vehicle for my in-laws there in Bradenton, FL. He provided all the information requested and additional pictures as we requested more information which ensured us of the current condition of the vehicle. We didn't have time to make a trip down there and my elderly in-laws had no transportation. Thank goodness we found Ron Murray. He delivered the car to them this morning and they were ectastic. My next car transaction will be made with Infinti of Tampa. Thanks again for a great buying experience. More

I purchased my g37 coupe from Aarron last week. He helped me secure an awd from another state since they are difficult to find in florida and i will be moving up north shortly. Got the deal i wanted and the me secure an awd from another state since they are difficult to find in florida and i will be moving up north shortly. Got the deal i wanted and the car was secured quickly. More

I had been to a few dealerships in my vehicle search, as well as calling many regarding cars listed online. When I called Infiniti of Tampa regarding a car listed, I got Aaron on the phone. Come to find o well as calling many regarding cars listed online. When I called Infiniti of Tampa regarding a car listed, I got Aaron on the phone. Come to find out that car wasn't exactly what I was looking for. Aaron took the time to ask some questions to get an understanding of what type of car I had in mind. He promised to research for me and called back shortly after with a car that they just got in that day. All of the other dealers I called just said no, we don't have that car and were not interested in helping. Once I visted the dealership that evening to look at the vehicle, it was such a different experience. They were are very accomodating and even offered a cool beverage for the hot day. I didn't feel pressured one bit. I loved the car and decided to purchase. I was using a outside financing and they were able to communicate directly with my credit union to work out all of the details. It was almost effortless. I would highly recommend Infiniti of Tampa and Aaron. More

I went into the Pre-Owned section of the dealership in search of a slightly used Infiniti FX35 with low miles. They only had one, which did not have the options I wanted, but they had an older FX45 with search of a slightly used Infiniti FX35 with low miles. They only had one, which did not have the options I wanted, but they had an older FX45 with over 80K miles which they also tried to talk me into. I ended up going on a test drive in the base model they had just to see how it handled, etc. After coming back to the dealership, they once again tried to talk me into the one I had just test driven, even though it did not have any of the equipment I was lookin for and was not even the color I wanted. My salesman then offerred to see if any of the sister dealerships to Infiniti of Tampa/Courtesy autogroup may have something that they could do a dealer trade with. I was advised this is a normal process and they would be happy to do this for a customer. They found a unit at an affiliated dealer up in the Atlanta area and they advised if this was the car for me they would transport it for free as they could do a dealer trade. I told them I would need to think about it a day or two and would get back to them. The salesman gave me copies of all the paperwork and the CarFax. I left that night and thought it over. The next day I called my salesman and advised that the price on the dealers website where the vehicle was stated it was $800 cheaper than what they had quoted me. He agreed to match that price but stated they could not go lower than that as the vehicle had been acquired as a trade and the dealership had paid too much on it in trade. This didn't sound right to me so I advised him I would give it some thought and get back to him. Later that day I re-reviewed the CarFax and just as I thought, it said the vehicle had been acquired at auto auction just before it went on sale up in Atlanta. This completely didn't jive with what my salesman had advised me. A couple of days later I decided I wanted to make a deal on this vehicle and called my salesman out on his lie. He chalked it up to a misunderstanding between him and his manager as he was new. I set this aside and attempted to work out numbers with my salesman. We agreed on a figure and I advised I would be in the next day to sign the papers. The next day I called my salesman to confirm it would still be ok to come in to sign all the papers. He assured me it was fine and that they were actually getting ready to transport the vehicle to Tampa that day. I made the trip over to the dealership that evening and was there about 30 minutes after signing the buyers order and all the other paperwork they make you sign. At that point the sales manager comes in and advises me that the dealership in Atlanta just sold the vehicle before I got there. I asked why no one mentioned this to me earlier, especially when they knew I was coming in and even advised me they were in the process of transporting the car. He did not have a solid answer for me but assured me that they would find me what I wanted. At this point he even tried to talk me into another vehicle I did not want. What came as a bigger shock was his demeanor and tone. He was very combative and accusatory as if I had done something to him, when it was his dealership that had just manipulated a potential customer. After he finished his rant on finding me what I wanted at some point in time, he did offer to fill my gas tank after I complained that they had wasted hours of my day and gas to come all the way to the dealer. It came as a complete surprise to me that a manager at a well established dealership would be so rude and disrespectful to a customer. I, myself, work as a manager in a customer service oriented industry and never would I be allowed or have the gall to treat a customer this way. I would have chalked it up to a bad experience at this point, but curiousity got the better of me a week later. I still had not heard from them based on their promises of finding me exactly the car I wanted, which was of no shock to me from this entire experience. I kept seeing the car they were to have obtained from the affiliate dealership still listed for sale on their website, so I called them and confirmed this vehicle was still in stock and ready for sale. Bottom line is that they once again got caught in their plethora of lies. This entire experience came as a blessing, though, as another dealership was able to find me the exact car I wanted with the exact options and it even had less miles on it. They also negotiated the price and were one of the most stress free car buying processes I have ever experienced. The underlying purpose of my review is to warn anyone who may deal with the Pre-Owned department of Infiniti of Tampa to be weary as they will lie and deceive you to no end. The dictionary should list this dealership under the definition of shyster used car dealers as they are a perfect example of one. This website also gave this dealership 2 weeks to respond to my review before posting and as was expected, I never heard from anyone... More