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INFINITI of Van Nuys
Los Angeles, CA
896 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 897 reviews
January 20, 2022
Great service. Excellent customer service. Pleasant overall experice. Very knowledgeable service agent. Extremely satisfied with overall experiece. overall experice. Very knowledgeable service agent. Extremely satisfied with overall experiece. More
by Manny2250
Employees Worked With
Rudy
November 27, 2021
I had the worst experience this morning with this dealership and rather than writing long story, i would be brief and explain, I Will never do business with them, they lie and don't care for the cus dealership and rather than writing long story, i would be brief and explain, I Will never do business with them, they lie and don't care for the customer from sales to service and finance department very rude and unprofessional, they take advantage of customer. More
by lovenbliss1
Employees Worked With
Shawn Munoz
November 24, 2021
I am a repeat customer because of the fantastic service I get from the dealership. The whole staff is professional, prompt, and courteous. Mitch Carter handled my new lease and went out of his way to make get from the dealership. The whole staff is professional, prompt, and courteous. Mitch Carter handled my new lease and went out of his way to make sure I was satisfied with every detail, More
by pjhh
Employees Worked With
Mitch Carter, Shawn Munoz
November 08, 2021
FRIENDLY,CLEAN, EFFIECIENT COMFORTABLE, THEY MAKE YOU FEEL AT HOME WHILE YOU WAIT, GREAT COFFEE FEEL AT HOME WHILE YOU WAIT, GREAT COFFEE More
by LROWE
September 19, 2021
Wonderful customer service my vehicle was done just in time as I was told Fernando kept me updated until with my service thank you Fernando time as I was told Fernando kept me updated until with my service thank you Fernando More
by Leslie
July 20, 2021
Prompt servics and everyone was a pleasure to work with. My car was clean when I got it back. I will be going back for sure My car was clean when I got it back. I will be going back for sure More
by jchalker
Employees Worked With
July 19, 2021
The service department was very prompt, professional and friendly. I have had great experience with this dealership and highly recommend them to friends and families. friendly. I have had great experience with this dealership and highly recommend them to friends and families. More
by Hooshang2000
Employees Worked With
Miguel
July 16, 2021
These guys are definitely better than Infiniti of Glendale. Glendale employed shady bait and switch tactics to get you in the door in my experience (sending out promotions that weren’t honored when y Glendale. Glendale employed shady bait and switch tactics to get you in the door in my experience (sending out promotions that weren’t honored when you showed up). Van Nuys doesn’t do that. They honor the promotions. However, they do tend to upsell/upcharge you for services that you may not need and/or quote prices that don’t reflect what they’re ultimately willing to charge you. They just want to see your reaction and hope you’re willing to pay their perhaps inflated cost. Because of this, it becomes a negotiation which is a hassle and doesn’t inspire confidence or necessarily make you feel good about the experience. I think pretty much every place does this however I’ve found that Van Nuys just does it less. Not exactly a ringing endorsement but… Not nothing either. They have a clean waiting room and awesome coffee. That’s not nothing either! More
by mark
Employees Worked With
