INFINITI of Van Nuys
Los Angeles, CA
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945 Reviews of INFINITI of Van Nuys
I have bought 3 cars from here, dating back to the last century. I think they are remarkable and have never had a bad incident here. They are all personable, friendly, knowledgeable and ready to assist w century. I think they are remarkable and have never had a bad incident here. They are all personable, friendly, knowledgeable and ready to assist with whatever you bring in. I would recommend them to anyone and everyone. Miguel in the Service Department is just remarkable. More
I am extremely disappointed. I have been coming to your dealership for the past 6 years. You have complete profile on my car and keep sending me special deals related to my car s I have been coming to your dealership for the past 6 years. You have complete profile on my car and keep sending me special deals related to my car such as upgrade it with a new car or when service is due specific to my car. I received special oil change deal to pay for two and get 3 for $139. Made an appointment and when showed up I was told it is $189. I showed the offer email to the service rep and it never says that my car would be $189. He finally showed me two words at the end of the email that said "see dealer" and apparently it means prices will be different. Not a way to keep a customer by what is called "bait & switch". I agreed to stay and get the service done as I was already there but have learned my lesson not to trust the email correspondence I get from Infiniti of Van Nuys. More
Always quality maintenance and lots of help to me from Wilson Abrego. I also love that my car gets washed! Now my brakes feel good and back to normal. Wilson Abrego. I also love that my car gets washed! Now my brakes feel good and back to normal. More

