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INFINITI of Van Nuys

Los Angeles, CA

4.8
945 Reviews

5455 Van Nuys Blvd

Los Angeles, CA

91401

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945 Reviews of INFINITI of Van Nuys

September 17, 2015

Fantastic Service Set the appointment up the day before with on line ease. My rep Devin was wonderful. I had never met him before but he treated me like a friend. Servi More

by MTM91423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Degraca
September 07, 2015

Service Disaster? Not at Miller Infinity! I had one! I am on my 3rd Infinity from Miller Infinity. Infinity makes amazing vehicles. Very intuitive! But, they have of great sales & service and More

by TommyJ FX35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Chen
September 05, 2015

Quick and easy Loved my service advisor Steve Chen! He took time and explained things -- he was very knowledgable. Waiting area was very comfortable. In and out as p More

by Playwright
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just Steve sticks out
September 05, 2015

Easy and Quick They were right on me when I drove up. Literally only took the hour that they said it would. Car was waiting all washed when I got back. Friendly too! More

by DC27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
September 05, 2015

They bent over backwards to help me. I love my service consultants, David and Devin!!! They have both been A #1 to help me and give me the best advise for my car's best service. Thomas, More

by Steve91423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin, David, Thomas
September 04, 2015

Great service David Gonzalez got me out earlier than expected and the car was great! I would definitely recommend to friends and family and will be back. More

by hardy harhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
August 30, 2015

Poor customer service. Failuer to deliver. Failed to deliver car on schedule. stated that servicd done, not fully inspected and serviced to realise vehicle. Had to go bck two additional tim More

by unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
new car sales, management service
August 30, 2015

great service David Gonzalez took great care of me. I waited for my car and it was done in a reasonable amount of time. The car looked great because of the car wa More

by ngood0472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
August 28, 2015

service I was met at the service entrance and shown into David's office where he quickly took down the information about my 15000 mile check-up and explained More

by lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
August 27, 2015

Service Appointment Tuesday August 25, 2015 I was very happy with my visit. Steven Chen Service Consultant met me immediately we went to his office. I was there for oil change, tire rotation et More

by Lynne 1018
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steven Chen
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