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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
609 Reviews

609 Reviews of INFINITI of Van Nuys - Service Center

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May 02, 2025

Everything was very smooth throughout the time my car was in for service repairs. Luis made she to keep me update on everything that was going on More

by KENNETHHARRIS79
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
May 01, 2025

They made my experince almost hassle free. Transportation and everything else was provided Communication and rates were clear and understandable More

by julielaurelluna
Recommend Dealer
Yes
Employees Worked With
Rudy
April 30, 2025

I am very happy with the service that was provided, and the professionalism from the staff of very welcoming. The service adviser did a great job explaining everything and walk me through every step of the More

by KEN91384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodolfo Ruiz
April 29, 2025

Great customer service and attention to detail. He was very responsive and went out of his way to provide support and assistance. More

by slu1987
Recommend Dealer
Yes
Employees Worked With
Rudy
April 28, 2025

Santiago, was supervising the work on my 2017 Q70L. The work was extensive and was done exceptionally well. More

by DGOLDS1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
April 27, 2025

Excellent service! Luis is hands down the best. Always professional, transparent and keeps the customer informed. Even though there is an Infiniti dealer less than 2 mi More

by ANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
April 27, 2025

Excellent service! Luis is hands down the best. Always professional, transparent and keeps the customer informed. Even though there is an Infiniti dealer less than 2 mi More

by ANDY
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
April 26, 2025

My service manager Rudy Ruiz was very thorough and stayed on top of my project More

by TRAGARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
April 25, 2025

Muy buen servicio con amabilidad y prontitud muy buena atención y con una información sobre el servicio More

by RAMONMOYA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Always Excellent; going above and beyond expectations! Ronald and Luis are always excellent and go above and beyond expect Jon’s to assist with repairs to my Nissan Hybrid. Thank you! More

by nissanhybrid
Recommend Dealer
Yes
Employees Worked With
Luis and Ronald
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