INFINITI of Van Nuys - Service Center

Was a quick an fast service for my q50 Adam was great service my q50 right away an Mario was amazing delivered my car fast !!!!!! I loved the remodeling of the dealership it was clean inve Adam was great service my q50 right away an Mario was amazing delivered my car fast !!!!!! I loved the remodeling of the dealership it was clean inveriorment !!!!Thank u Infiniti of van nuys !!!! More

Good service Steven was prompt and courteous, personalized my experience by using my name throughout the experience. The wait time expectation was set which was gr Steven was prompt and courteous, personalized my experience by using my name throughout the experience. The wait time expectation was set which was great since most service departments ask you to wait without an estimate nor checking in however Steven was great touching base throughout my wait time. More

This Service Department is Amazing!!!! We consistently have fantastic experiences with our he service department in this dealership- whether it be just an oil change or a bigger service. Ad We consistently have fantastic experiences with our he service department in this dealership- whether it be just an oil change or a bigger service. Adam (Service Dept) is the reason that we will definitely stick with Infiniti if and when we buy a new vehicle. I have had BMWs, Audis, VWs, Chevrolets and Fords and I have always dreaded dealing with their Service Departments and those other brands were ALWAYS unpleasant and difficult. Not Infiniti and certainly not this dealership- they are absolutely top notch. More

Great experience I came in on a Thursday for my breaks to be replaced and just get an overall look at my car, in less than 24 hours my car was ready and waved. The ser I came in on a Thursday for my breaks to be replaced and just get an overall look at my car, in less than 24 hours my car was ready and waved. The service is amazing and just overall on point. More

Outstanding service. Devin and service team at Infiniti of Van Nuys are amazing! I took my Q40 in for a tire pressure check and was treated exceptionally well. I was in a Devin and service team at Infiniti of Van Nuys are amazing! I took my Q40 in for a tire pressure check and was treated exceptionally well. I was in an out in no time and received a complimentary car wash! More

Service My experience at Infiniti was great!!..I went without an appointment thinking they were going to help me,and right away as soon as I got there they to My experience at Infiniti was great!!..I went without an appointment thinking they were going to help me,and right away as soon as I got there they took care of me.I was satisfied with the overall service that I got.This is why I'm a loyal infinity customer.keep up the great job Infiniti!!. More

Steven Chen Highly recommend I love coming to the dealership and Steven does excellent job every time, he is very knowledgeable and recommend the right services. Highly recommend I love coming to the dealership and Steven does excellent job every time, he is very knowledgeable and recommend the right services. Got me parts installed in no time and ensured the follow up More

Service department I took my G 37 for a regular maintenance service. As usual, my experience with Infiniti of Van Nuys has been very pleasant and professional. Tha I took my G 37 for a regular maintenance service. As usual, my experience with Infiniti of Van Nuys has been very pleasant and professional. Thank you. Federico More

Great Experience David Rooke (Sales Consultant) was exceptional, very professional and outgoing. He made my experience at the dealer very comfortable. Dave when out mo David Rooke (Sales Consultant) was exceptional, very professional and outgoing. He made my experience at the dealer very comfortable. Dave when out more of he's way to make sure everything was taken care of. Very Experience and I would recomemend him to anybody.. More

Rick in service is the absolute best I had a huge mainenence issue with my car and I was not very trusting that the service department would help me and be honest. When I met Rick the fir I had a huge mainenence issue with my car and I was not very trusting that the service department would help me and be honest. When I met Rick the first thing he said is you came to the right guy and I'm gonna take care of it and he did just that. I can't thank Rick enough for all he did to make sure I was comfortable and all my needs were met and addressed. My car is all fixed and running like new and I honestly thank god for all of Ricks help and expertise because now I know my children are safe and that our car is going to last us for a very long time. Rick is such a professional and stays true to his word, he is honest and doesn't try to oversell things that are not needed. I would recommend anyone who needs service done and wants a real ho eat opinion and efficient service go and ask for Rick he will get the job done and you can thank me later. More