INFINITI of Van Nuys - Service Center

Everyone is so nice. Efficient. Even the coffee is good. Luis Rodriguez is easy to work with. He always explains things well. Efficient. Even the coffee is good. Luis Rodriguez is easy to work with. He always explains things well. More

Santiago was very helpful and professtional. I enjoy working with him everything went well with my service I enjoy working with him everything went well with my service More

Great service ! Accommodating and they go above and beyond ! i recommend them to all Infinity owners. Accommodating and they go above and beyond ! i recommend them to all Infinity owners. More

I was always against taking my car to a dealer for service, due to previous experiences with bad customer service. A while back, I decided to give the dealer another chance and worked Rudy in service. service, due to previous experiences with bad customer service. A while back, I decided to give the dealer another chance and worked Rudy in service. That was the best experience I had from beginning to end! Since then, I have continued to take my vehicles to Infiniti of Van Nuys because I know Rudy will make sure I always have a GREAT EXPERIENCE. I would recommend this dealer to anyone. More

Santi and Rudy are the best 1-2 punch combo . The Dynamic Duo like Timon and Pumbaa The Dynamic Duo like Timon and Pumbaa More

Great customer service, very attentive. The experience was great. Everyone is helpful the moment you walk in and until you leave. The experience was great. Everyone is helpful the moment you walk in and until you leave. More

Great customer service and very accommodating! I will definitely be back for repairs on car. I will definitely be back for repairs on car. More

Service advisor didn’t let me know vehicle was ready. I called and was informed “he said he text u” I asked to speak to him and was told he left for vacation. I didnt know if the car was ready, what work I called and was informed “he said he text u” I asked to speak to him and was told he left for vacation. I didnt know if the car was ready, what work was performed or the cost. Following day I had to contact the manager. He had the car delivered to me which I appreciated. A couple weeks later I revived a note in the mail about recommend service. How is it no one mentioned any recommendations while the vehicle was there? The manager in fact told me nothing else to do, “everything was in the green” referring to the diagnostic report. Manager offered me a free oil change with my next service however I received nothing in writing to state that. More

I went in for a vehicle diagnostic they were Quick and fast with their services. I appreciate Luis the service consultant for being understanding and efficient. I also appreciate the service department fo fast with their services. I appreciate Luis the service consultant for being understanding and efficient. I also appreciate the service department for taking care of my Vehicle. More

Amazing service! Santiago is the best! I will definitely be taking my car there in the future when service is needed. Santiago is the best! I will definitely be taking my car there in the future when service is needed. More