INFINITI of Van Nuys - Service Center

Exceptional experience ! My service adviser is like no other! Steven is thus far the best service adviser I have ever had! He is most helpful, professional, knowledgable and My service adviser is like no other! Steven is thus far the best service adviser I have ever had! He is most helpful, professional, knowledgable and polite! This is second time I'm taking my car to him and I wish I can take all my cars to him. He makes a perfect sample how dealer service adviser should be! More

Steven is the best Had a couple of bad experiences here but Steven restored my faith in this dealership and in Infiniti in general. Great guy, great service. My car took Had a couple of bad experiences here but Steven restored my faith in this dealership and in Infiniti in general. Great guy, great service. My car took a little longer than expected but didn't even mind because steven kept updating me and checking on me. Just nice to finally get a good experience at this dealership and not just get treated like another random customer. More

Great and fast Amazing service ask for Stephen he provides the best customer service would highly recommend it to any one who wants a great experience at the dealers Amazing service ask for Stephen he provides the best customer service would highly recommend it to any one who wants a great experience at the dealership More

Excellent Great job Adam. I was in and out in no time. Adam was pleasant and I received great, speedy service. Thank you Infinity of Van Nuys' Service Departme Great job Adam. I was in and out in no time. Adam was pleasant and I received great, speedy service. Thank you Infinity of Van Nuys' Service Department. More

Great service. Great service, Adam Tran is always very helpful. This location is always clean and friendly. I would recommend this Infiniti store to everyone. Than Great service, Adam Tran is always very helpful. This location is always clean and friendly. I would recommend this Infiniti store to everyone. Thank you, More

When the best is expected . . . Just go to Van Nuys Infiniti and ask for Rick Robison. If I could add more stars, I'd give him ten! He delivers a fast, efficient and knowledgeable Just go to Van Nuys Infiniti and ask for Rick Robison. If I could add more stars, I'd give him ten! He delivers a fast, efficient and knowledgeable diagnosis of any problems with my car. I'll keep depending on him for the life of my M35. How are his stock options? More

Amazing customer service A big thank you to Rick Robinson for taking care of my service problem so efficiently and professionally. I will definitely bring my car back to Van A big thank you to Rick Robinson for taking care of my service problem so efficiently and professionally. I will definitely bring my car back to Van Nuys Infiniti for all of my service needs. More

Excellent Thank you Wilson for getting me out on time. Though a slight wait, you made it work. I really appreciate it! Will be back soon. Thank you Wilson for getting me out on time. Though a slight wait, you made it work. I really appreciate it! Will be back soon. More

Everyone was friendly and Wilson was great Excellent service. Everyone was friendly and Wilson was very informative. Great coffee and shuttle service. I have been going to the one in Glendale a Excellent service. Everyone was friendly and Wilson was very informative. Great coffee and shuttle service. I have been going to the one in Glendale and found this service department to be better. More

G37 Service I had my car's 21K service last week. I called and was able to get in the next day at a time that suited me perfectly. I arrived at 8am, dealt with Wi I had my car's 21K service last week. I called and was able to get in the next day at a time that suited me perfectly. I arrived at 8am, dealt with Wilson Chihuahua, he made the whole process run so smoothly. I couldn't be happier with the service, to my mind Wilson went above and beyond, thank you Wilson. More