All Salespeople
Sales Department
West Herr INFINITI
Williamsville , NY
189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 27, 2024
Great service every time.
Courteous and thorough, researching all indicated issues. Car received on time with no waiting. Excellent overall experience.
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by cen70
Employees Worked With
Kevin Burckhard, Dennis Guzdek
March 26, 2024
I had no choice for transmission repair other than West
Herr. Communication was lacking, no written warranty after completion of work. No verification that my transmission was either replaced or repaired.
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by lyndaclmn
Employees Worked With
Kevin Poor / Dennis Excellent
March 21, 2024
Bought a 2022 certified infinity in June 2023.
Needed service for pinging noise. Was advised it needed rear brakes. I had only driven it for 2000 miles. How could this serious issue have been overl
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by Patd6205
Employees Worked With
Don’t know