
INFINITI of Williamsville
Williamsville , NY
12 Reviews of INFINITI of Williamsville
"Excellent service always! I only use Infiniti of..."
- PANExcellent service always! I only use Infiniti of Williamsville for service. They review and explain everything thoroughly and professionally. Mike R. went over everything and gave me options for different tires along with the prices explaining the difference in the tires. He kept me informed during the day They loaned me a new Infiniti to drive for the day which was so convenient and gave me the opportunity to drive a larger model
Read More"No problem with the service department, with the..."
- dgsponyNo problem with the service department, with the exception of having only 1 technician as a Hybrid specialist. Very disappointed in Infiniti America for their lack of support for the Hybrid warranty policy. They apparently have a list of parts covered by the Hybrid warranty, but nobody could provide that list to us?
Read More"The worst service I see it in my life ,I drop my car..."
- WssneijderThe worst service I see it in my life ,I drop my car Wednesday , first the guy who work in desk service he not purchase rental car for me so I get used Uber for 4 days , waiting 4 days just for one part power steering pump , and when call them they not answer or give u update , this is really xxxxxxxx from service special from infinity,I guess if I took my car to normal service shop they will fixed it in one day and take care about customer .
Read More"Excellent service as usual. Service completed on time...."
- LarryExcellent service as usual. Service completed on time. Provided with loaner. Everything was throughly reviewed and, explained to me. car was washed and sanitized. Pleasant and professional staff
Read More"I always have a good experience whenever I need the..."
- JtI always have a good experience whenever I need the service department. Jim K. is always professional, courteous, and efficient, always with a with a personal touch! This is also the first time I used the shuttle service and I enjoyed my conversation and experience with my driver.
Read More"Quality work"
- kevingyoungI like how they always help you and keep you informed, Jim specially is ready to help to him he’s ready to explain what’s going on in with your vehicle and how he can help if anyway.
Read More"Never had a better experience!"
- J9AHThese guys were great! I hate buying cars but these guys made the experience of buying a new car what it should be; fun and happy!
Read More"Great to deal with!! I definitely recommend this dealer...."
- Susang005Great to deal with!! I definitely recommend this dealer. They are very thorough, easy to deal with and overall an awesome experience! I’ll go back for my next lease for sure.
Read More"On time no negatives - great dealership"
- tedsylI am impressed with the West-Herr experience and care for my car. I drive about 20 miles for NYS inspection which I could have done locally but prefer WH service
Read More"Excellence Action"
- TarynMy QX56 is only serviced by Infinity of Williamsville. Jim and the service teams are professional. The service manager is also helpful; true teamwork in action by the service department.
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