All Salespeople
Sales Department
West Herr INFINITI
Williamsville , NY
190 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
April 16, 2024
I could have gone anywhere for an oil change and nys
inspection. 2hrs is way too excessive. I won’t be back.
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by ddlee142
Employees Worked With
? No one was welcoming
March 28, 2024
Great service every time.
Courteous and thorough, researching all indicated issues. Car received on time with no waiting. Excellent overall experience.
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by cen70
Employees Worked With
Kevin Burckhard, Dennis Guzdek
March 26, 2024
I had no choice for transmission repair other than West
Herr. Communication was lacking, no written warranty after completion of work. No verification that my transmission was either replaced or repaired.
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by lyndaclmn
Employees Worked With
Kevin Poor / Dennis Excellent