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INFINITI on Camelback

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
866 Reviews
WWelcome to INFINITI on Camelback, where luxury, innovation, and exceptional customer care come together to create a dealership experience you'll look forward to. Conveniently located in the heart of Phoenix, we proudly serve drivers throughout Scottsdale, Paradise Valley, Glendale, Tempe, Mesa, Chandler, and communities across the Valley with an outstanding selection of new INFINITI models, including the all-new INFINITI QX65, along with INFINITI Certified Pre-Owned vehicles and carefully inspected pre-owned vehicles. Our goal is simple: provide every customer with a transparent, enjoyable, and personalized experience from the moment they walk through our doors. Whether you're shopping for the sleek new QX65, the versatile QX50, the family-friendly QX60, the flagship QX80, or another luxury vehicle, our knowledgeable team is here to help you compare models, explore financing and lease options, value your trade, and find the perfect vehicle for your lifestyle. We believe purchasing a luxury vehicle should be exciting and stress-free, and we're committed to delivering the level of service you expect from a premium automotive brand. Our commitment doesn't end when you drive home. Our factory-trained INFINITI technicians provide expert maintenance and repairs using genuine INFINITI parts and the latest diagnostic equipment to help keep your vehicle performing at its best for years to come. Whether you're visiting for routine maintenance or more extensive service, you can count on a team dedicated to quality workmanship and your complete satisfaction. At INFINITI on Camelback, we believe building lasting relationships is just as important as delivering exceptional vehicles. We invite you to experience the difference for yourself and discover why so many luxury drivers throughout Arizona choose INFINITI on Camelback for all of their automotive sales, service, and ownership needs.
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1250 E Camelback Rd

Phoenix, AZ

85014

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Showing 866 reviews

August 01, 2026

Everyone at Infinity was absolutely personal and hands on. No push, just solution oriented. We thank each of them from GM-Jae, Roger-Operations and Jason or Salesman. Great place to shop if you’re inte More

by dlowery22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Krimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

INFINITI on Camelback responded

Thank you immensely for sharing your experience with us. It's wonderful to hear that our team made you feel supported throughout the process without any pressure. Jae, Roger, and Jason will be thrilled to know their efforts made such a positive impression. We hope you're loving your QX60, and we look forward to seeing you again!

June 30, 2026

I am dealing with a difficult situation with a 2019 Infiniti QX60 3.5-liter engine. I am dealing with a possible $10K to $15K engine problem and needed the help of a patient and helpful person to share More

by Jesse Aranda
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor - Anthony Gonzalez & service director Russ Schwartzman
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Jul 01, 2026 -

INFINITI on Camelback responded

We are grateful for the kind words you shared about your experience at INFINITI on Camelback, especially given the stressful circumstances that brought you in. Facing a significant engine concern is never easy, and it means a great deal to know that Anthony was able to provide the clarity, patience, and honest guidance you needed during that time. The way you described his attentiveness and natural approach to customer care is truly a reflection of the standard we strive to uphold. It is equally wonderful to hear that Russ made a positive impression as well. Knowing that our team made a difficult situation feel more manageable is the highest compliment we could receive. Thank you, Jesse, for taking the time to share this experience with us.

June 25, 2026

Anthony is an outstanding service rep. He went above and beyond to schedule my warranty work, finish same day and stay 10 minutes late for me to pick up my car. I will schedule future work More

by carolfosterlmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

INFINITI on Camelback responded

Thank you for taking the time to share your experience with us! It is truly wonderful to hear how Anthony went above and beyond to accommodate your schedule, complete your warranty work same day, and ensure you were able to pick up your vehicle without any added stress. That kind of dedication is exactly what we strive for in every customer interaction. We are so glad that your experience left a lasting impression, and we look forward to welcoming you back to INFINITI on Camelback for your future service needs. We will be sure to pass along your kind words to Anthony!

June 21, 2026

As for my recent service experience, it was excellent- from the moment I dropped off my vehicle to the service provider by the staff More

by DELEANYJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gonzalez
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Jun 23, 2026 -

INFINITI on Camelback responded

We are honored to hear that your recent service experience was excellent! It is truly wonderful to know that our team made a positive impression from the moment you arrived, and that the care provided throughout your visit met your expectations. Thank you for taking the time to share your feedback with us. We look forward to continuing to provide you with the same high level of service at INFINITI on Camelback each time you visit.

June 21, 2026

Garrett was friendly, knowledgeable and professional. I do have some concerns about the dealership itself delaying warranty work. More

by rtadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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June 18, 2026

The service repair experience was good. Service representative, Anthony was very helpful and polite. Thank you More

by GIDGEPOO32
Recommend Dealer
Yes
Employees Worked With
Anthony at Infiniti of Camelback
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Jun 18, 2026 -

INFINITI on Camelback responded

The new management team thanks you for the support. We will continually strive to serve our customers with efficiency and transparency. We look forward to wowing you even more on your next visit.

June 14, 2026

Always bad experience Always says one thing and want to charge more and it's never what they say when I leave the car was there for almost 6 days and had to beg for a loaner car. And then they call me and More

by LEVIMONTOYA
Recommend Dealer
No
Employees Worked With
Anthony
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June 11, 2026

Perfect service Excellent service. I would recommend your dealership to friends anytime I'm hoping to get more discounts on my next service More

by FELIXMBENDADISSO
Recommend Dealer
Yes
Employees Worked With
Garrett
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Jun 15, 2026 -

INFINITI on Camelback responded

Thank you for your wonderful feedback, FELIXMBENDADISSO! It is truly gratifying to know that your experience with us was nothing short of excellent. We take great pride in delivering top-quality service, and your kind words affirm that we are on the right track. We genuinely appreciate your loyalty and your willingness to recommend INFINITI on Camelback to your friends and family. Regarding future service visits, we encourage you to stay connected with us, as we periodically offer promotions and special offers that you may find valuable. We look forward to welcoming you back!

June 11, 2026

Infiniti on Camelback was excellent to do business with in servicing our vehicle. Anthony got us in right away, they gave us our analysis same day and provided a loaner vehicle that was exceptional! More

by anthonygonzalez602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gonzalez
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Jun 15, 2026 -

INFINITI on Camelback responded

Thanks so much for sharing this wonderful feedback! It is truly gratifying to hear that your service experience was seamless from start to finish — from getting you in right away to delivering a same-day analysis and providing an exceptional loaner vehicle. That is exactly the level of care and efficiency we strive to offer every customer. We will be sure to pass along your kind words to Anthony and the rest of the team. We look forward to continuing to serve you and your vehicle whenever the need arises!

June 08, 2026

They took great care of me and had a loaner for me They did great! More

by Ceceliaherro
Recommend Dealer
Yes
Employees Worked With
Corey
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Jun 08, 2026 -

INFINITI on Camelback responded

Thank you for your perfect 5-star review. With the new management team, we intend to improve every day to serve our customers better, efficient, and transparent. Thank you for noticing the effort we are putting in.

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