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INFINITI on Camelback

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.1
854 Reviews
Welcome to INFINITI on Camelback! Shop our full selection of new and pre-owned INFINITI vehicles either online or at our showroom. Customers who have purchased a vehicle at INFINITI on Camelback are provided a unique Concierge Service which includes complimentary loaner cars, complimentary pickup and delivery service, complimentary airport concierge, complimentary in-home sales concierge and unlimited car washes during service hours. It’s truly customer service at its best! Customer service has always been our main priority at INFINITI on Camelback; that's why our commitment to service doesn't stop after you drive away with one of our new or used INFINITI vehicles. We want to continue to serve you throughout the life of your car. We offer a fully equipped service center, collision department and INFINITI parts department that offer top-of-the-line maintenance and repair services; all at competitive prices. For the last 6 years INFINIT on Camelback has been awarded DealerRater’s Dealer of the Year and for the last 5 years has been awarded DealeRater’s Customers Satisfaction Award. We invite you to visit INFINITI on Camelback conveniently located at 1250 E Camelback Rd, Phoenix, AZ 85014
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1300 E Camelback Rd

Phoenix, AZ

85014

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Showing 854 reviews

June 03, 2026

Couldn't find anything wrong with screen but it keeps glitching and randomly turning off. Got me out of there in 3 hrs checking screen issue, oil change and tire rotation. No screen update?... More

by SmithKimberlyK
Recommend Dealer
Yes
Employees Worked With
Garret
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May 31, 2026

Very quick I had a dead battery and called in ahead of time and he got me in and out in 20 minutes. More

by Janellehatton
Recommend Dealer
Yes
Employees Worked With
Corey
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May 31, 2026 -

INFINITI on Camelback responded

Thank you, Janelle, for a perfect score. We appreciate your business and the new management staff will continually get better to serve you. It means a lot to us to get perfect surveys.

May 23, 2026

The team was very helpful and great to work with. They helped resolve my concerns in a timely manner More

by Devin.hobbs
Recommend Dealer
Yes
Employees Worked With
Garrett
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May 28, 2026 -

INFINITI on Camelback responded

We are privileged to hear about your positive experience with our team. It's wonderful to know that our staff was helpful and that we were able to resolve your concerns quickly and effectively. Your feedback reinforces our commitment to providing exceptional service at INFINITI on Camelback. We genuinely appreciate you taking the time to share your experience, as it helps us continue delivering the quality service our customers deserve.

May 21, 2026

Everything was taken care of in a timely manner. Cory was very helpful and professional. More

by cdee0613
Recommend Dealer
Yes
Employees Worked With
Cory
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May 23, 2026 -

INFINITI on Camelback responded

Thank you for your 5-star review. We appreciate your support and it means the world to us. If there is anything we can do to make your experience better, please let us know. My name is Jae Park, General Manager. My direct number is (602)776-9805. Thank you.

May 07, 2026

Dealership and service was amazing. Ron my service advisor was amazing. Stewart the Parts Manager was so helpful. The General Manager Roger Wales is the reason I keep going back. Thanks More

by Dave S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Parts Manager and Roger Wales GM
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May 19, 2026 -

INFINITI on Camelback responded

We are thrilled to hear about your outstanding experience with our team. Your kind words about the exceptional service you received truly mean the world to us. It's wonderful to know that Ron provided you with such excellent guidance as your service advisor, and that Stewart went above and beyond to assist you with your parts needs. We're especially grateful for your recognition of Roger Wales and his leadership - having customers like you who appreciate our commitment to excellence is what drives us to continue delivering the best possible experience. Your loyalty and trust in INFINITI on Camelback is deeply valued, and we look forward to serving you for many years to come.

May 05, 2026

I recently leased a car at Infiniti on Camelback and had a fantastic experience as usual. This was my 4th purchase/lease from Infiniti. David, Keefer Bryan and Lon were incredibly knowledgeable and never ma More

by Kalina Angelov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Keefer and Lon
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May 08, 2026 -

INFINITI on Camelback responded

We deeply cherish your loyalty and trust in choosing us for your fourth vehicle experience with us. Your continued confidence in our team means everything to us. We're delighted to hear that our knowledgeable staff created a comfortable environment where you felt completely at ease throughout the leasing process. It's wonderful that our team members were able to provide such dedicated service and ensure you left completely satisfied with your new vehicle. Your recognition of our commitment to going the extra mile truly validates our efforts to deliver exceptional experiences for every customer who walks through our doors at INFINITI on Camelback.

January 28, 2026

After three service visits and 100-mile round trips for a bumper issue on my 2023 Infiniti QX60 (under 30k miles), the dealership failed to repair the vehicle. The service manager declined to fix it and redi More

by pdeputy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory
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December 15, 2025

Service department wasn’t able to troubleshoot issue with the used Toyota Corolla they sold my daughter. She had to review the manual and video the example so the Infiniti service tech could see it them More

by amk323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey, Hogan and Neomi.
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Dec 22, 2025 -

INFINITI on Camelback responded

It's regrettable to hear about the ongoing challenges you've experienced with your daughter's vehicle. We understand your frustration. The situation you've described doesn't reflect the experience we want for our customers. We'd like the opportunity to discuss this situation directly with you. Please contact Nick Wade, our Service Manager, at 480-428-4623 so we can work toward a resolution.

November 12, 2025

I appreciate the quick service and how convenient they made the process. My questions were answered. More

by Dominik Fital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Garret, Isaac
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Nov 20, 2025 -

INFINITI on Camelback responded

Thank you for the positive feedback! We're thrilled that our team provided efficient service and answered all your questions. We appreciate you choosing INFINITI on Camelback and taking the time to share your experience.

September 24, 2025

Allen was a terrific gentleman and got my car fixed quickly and timely. Thank you! More

by Wonderwomen8901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Sep 24, 2025 -

INFINITI on Camelback responded

Thank you immensely for taking the time to share your wonderful experience with us at INFINITI on Camelback. We are thrilled to hear that you received such excellent service and that your vehicle was repaired efficiently and within your expected timeframe.

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